BR Domestic Appliance Specialist
BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519
Trader Categories and Services
Electrical Appliance Repairs, Cooker - Dishwasher Repairs | Appliance Repairs, Washing Machine Repairs, Cooker Hood Repairs, Dishwasher Repairs, Hob Repairs, Dyson | Vacuum Repairs, Tumble Dryer RepairsBusiness Information
With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.
Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.
Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.
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Reviews and Feedback





5.0 out of 5 based on
413 reviews.
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Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Our oven heating element packed in and Billy was recommended by an electrician. He was on our premises within 90 mins and returned with the part later in the morning. We were back up and running by lunch time. Excellent service and personable character. Highly recommended.





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
We had a dishwasher fault, and rang BR, who gave us a quote, said he would attend that same day, and also inform us prior to attending. This he did.
Upon arrival he immediately got to work, and detected a problem with the dishwasher pump, a fault incidentally that he had not experienced previously. In his van stock he had a pump that was suitable for the machine, and fitted same. Our machine was up and running very soon afterwards.
All in all a great experience, and a competent professional approach to the task. Highly recommended.
Upon arrival he immediately got to work, and detected a problem with the dishwasher pump, a fault incidentally that he had not experienced previously. In his van stock he had a pump that was suitable for the machine, and fitted same. Our machine was up and running very soon afterwards.
All in all a great experience, and a competent professional approach to the task. Highly recommended.
Alastair





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Cannot fault Billy one bit. Service was quick and friendly. Came in, assessed the fault, replaced the part and bosh…fixed. Amazing service and such a friendly service. Highly recommend.
Dean





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Absolutely superb service.
Issue with double oven kept tripping.
Called back with hrs, appt for 2 days later, assessed, fixed and checked dame day.
Really nice guy
Fantastic highly recommend
Issue with double oven kept tripping.
Called back with hrs, appt for 2 days later, assessed, fixed and checked dame day.
Really nice guy
Fantastic highly recommend
Janis Ramage





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
A mouse had chewed through the waste pipe on our dishwasher. Billy replied to my text within a couple of hours, checked some information to make sure he was likely to be able to help and came out the next morning. He fixed the problem, was straightforward to deal with and his charging was very fair and easy to understand. I would recommend him unreservedly. Thanks for great service and outcome!





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
I contacted Billy to see if he could attend and possibly repair my Mothers washing machine. He responded quickly and gave me a firm quote for possible repair costs. He was able to attend the following day and repaired the machine for the quoted price. Very happy with the service he provided.





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Billy was great to deal with - after phoning him, he fitted me in as soon as he could and fixed my oven. Would definitely use him again and would recommend.





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Billy was a pleasure to deal with from the outset. Carried out the repair quickly and did a 1st class job. Would be happy to recommend his services.
Thank you
Alan
Thank you
Alan
Alan





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Phoned yesterday and Billy came out today, was on time, respectful of property and fixed washing machine. Very knowledgeable and trustworthy, would highly recommend.
Tracie Mccormack





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Billy was so efficient and friendly. Fixed the problem quickly and updated me on costs throughout the job. Full of great tips on how to look after the washing machine too. Wouldn’t hesitate to use again and recommend.
Amanda Hogg





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Replied promptly within minutes to my initial text message re an oven fault.
Billy offered upfront advice and recommended a new oven rather than spend money on a repair given the age of the oven.
Purchased a new oven and Billy came to fit on date as arranged. Communication was great, calling me to let me know he was running late but would be there asap.
Good advice given on additional work needed to safeguard the fitting of the oven which was over and above original cost agreed but still great value for money.
Billy even carried the old oven to my car for me so I could take it to the recycling centre.
I have employed his services on a few occasions now and always get the same first class service.
I would highly recommend Billy for his reliability, expertise and excellent customer service.
Billy offered upfront advice and recommended a new oven rather than spend money on a repair given the age of the oven.
Purchased a new oven and Billy came to fit on date as arranged. Communication was great, calling me to let me know he was running late but would be there asap.
Good advice given on additional work needed to safeguard the fitting of the oven which was over and above original cost agreed but still great value for money.
Billy even carried the old oven to my car for me so I could take it to the recycling centre.
I have employed his services on a few occasions now and always get the same first class service.
I would highly recommend Billy for his reliability, expertise and excellent customer service.
Elaine





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
I highly recommend Billy. Friendly, prompt and very reliable. Washing machine fixed and checked. Price as quoted and affordable. Many thanks Billy.
Catherine Douglas





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
I am happy to recommend this trader for both promptness and efficiency. I had an oven that wouldn't heat but thanks to this specialist the problem was solved a day after contacting him.





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Billy fitted in the job th day after we called. He kept us informed about his time of arrival and made the repair quickly and effectively. A very good service.





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
I had water backing up from the sink into the dishwasher. Came out within a day of the call and had it fixed inside 20 minutes! Would thoroughly recommend.





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Called William and he was out the next morning and had the job done within an our. Delighted with the service he provided.





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
First class service in every respect provided by Billy when fixing our washing machine. I was thoroughly impressed with his workmanship, also he had a very pleasant and accommodating manner. I would have absolutely no hesitation in recommending his service
Christina





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Billy came out at sorted our dishwasher after another contractor who installed the machine failed to return calls. Very approachable and offered to try and fit in an appointment as early as possible. Sorted the problem in few hours and explained all payment terms up front - highly recommend Billy !





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
I would have no hesitation in recommending Billy. I called him on Thursday evening and he came midday on Friday. Managed to repair my ancient Zanussi washing machine no problem. A knowledgeable, tidy worker, got straight on with the job. 5 stars all round
Susan





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Element replaced in oven and oven secured in place.
Lesley Fergusson