A1 Group Edinburgh Ltd

Trustworthy professionals who keep the date. I am very surprised by the customer support. Everything carefully explained, constantly in touch with the customer, consultations, highly cultured team, precise work. Thanks guys.

We had our shower basin and sides taken away and a new shower fitted to deal with a leak to our downstairs neighbours.

After using A1 3 years ago to re-do our entire kitchen and do bits and bobs around the house and they were 5/5. So we went to them again. Communication was great, the use of WhatsApp was very effective for photos. Anita who does the admin is wonderful and easy to communicate with, calling to clarify details. Max came out and checked how things were going several times. They stuck with me when I was slow to respond (which other builders wouldn't do). They arranged the delivery to come to ours, stuck to the date and the timings they promised. They said it would take a week, and the bulk of the work was done in the first 2 days, with just a few small jobs on the Friday and Saturday to finish off. Mariusz who did the actual work came punctually, worked hard and did an excellent job. Top notch.

The only reason it is 4/5 instead of 5/5 for customer service is that there was a hiccup in communication about finishing the job properly. It's because some of our wall fell in creating more work and some flooring issues with the new shower. However, they were quick to respond to our requests, came for a visit and patched it up very well, within the original week promised. They also gave advice about getting other flooring which was very economical. It did result in slightly more to pay which in hindsight I should have anticipated. If you want these guys for a full job (i.e. whole bathroom, whole bedroom, whole kitchen, etc.) then I would give a glowing review - they go over and above what is requested and deal with any surprise costs within the quote. If its for a smaller job that has a specific quote with no room for surprise costs, I'd go with them again but just be very clear to go over all the specifics and details in advance and possibly write down verbal agreements. Excellent work and if you are assertive about what you want in smaller jobs, you can't go wrong with A1.

A1 did a lot of work for us. First they redid our bathroom. Put in new tiles and tub and toilet. All excellent. The tiling is superb. Then we had our kitchen (which is in a box room) opened up into the living room. Making it an open plan. This was by far the biggest job we had with A1and we were happy with everything they did. They also put in new floors throughout our flat. I also asked max to create a built in wardrobe in our bedroom closet (to maximise space) and he drew up plans and created a closet with both A hanging rail And storage shelves. I can’t fault this business. Max is very professional and thoughtful. He took the time to communicate with us and keep us in the loop during the pandemic. We highly recommend this business.

I wanted to recommend Jack and Max with their team who were professional from start to finish. Always someone to answer any queries whether by phone or email. They restored my house with lots of individual touches. I was extremely happy with the workmanship done by this company, quality of work was excellent. Very hard to find trustworthy, reliable tradesmen. I would have no hesitation recommending to family and friends.

Earlier this year, which coincided with the start of Covid 19, A1 Group undertook a major refurbishment work in my house including structural and joinery work, plumbing, electrics and decorating. At first, I was impressed with a very detailed quote. Later on it turned out, not only the quote was excellent - their overall service was great.
The works were well planned and done according to schedule. The operatives were very knowledgeable, skilled and clean. The house was spotless upon the project completion. I am very happy with all aspects of the project. I would highly recommend Max and his team to anyone who is looking for reliable and trust-worthy company. I will be definitely using them for any future works in my property.

I've been working with A1 group for almost a decade and find them very professional and easy to deal with. I've used them on many projects and my clients are generally happy with the quality of work and their work ethic. I will continue to recommend them on future projects as they offer value for money, excellent quality, good communication and have experienced tradesmen.

An excellent service and very high standard of workmanship from A1. Very happy with the communication, project management and delivery of the job. Structural work was carried out in addition to electrical work, installation of boiler and central heating, and new kitchen and bathroom.

Had white utility items covered and boxed in and finished with spray paint. We are delighted with the high quality of the finished job, didn’t think it would look this good. Timekeeping of workmen excellent and would have no hesitation in using this company again. Highly recommended.

I had upgrading work done in a utility cupboard after removal of old central heating boiler and water tanks. The space had not been touched for several decades and required a lot of remedial work to make it re-usable. The work of several trades was done very efficiently - and very quickly. Very pleased with the result.

We have had a variety of work done from this company - floors laying, insulation, rooms revamped, outdoor lighting and construction.

Was very pleased from start to finish. From the first visit to estimate the work involved to arranging and carrying out the work, Very pleasant and extremely clean workmen. Cannot recommend enough.

A1 undertook an extensive remodelling of our house and to start with, the planning stage and initial steel work were professionally and flexibly done.
Oh that that would have continue because progress slowed dramatically as did the quality of the work.
There were issues the joinery, plumbing, electrical and decorating work and things went so badly wrong and we got other trades people to finish the work.
For example, it took them 3 attempts to build a simple flight of stairs, there is not a straight wall in the part of the house they built- making the finishing joinery incredibly difficult.
We continue to have problems with the heating and waste pipework- apart from hearing every last drop of water as it flows through the house, we have had to deal with regular leaks in the hot water system. The lime plastering finish is extremely poor despite multiple attempts. We spent good money on triple glazed windows, we shouldn’t have bothered as the building and joinery work around the door frames was so poor insect have until recently been able to find their way in.

The downlighters are not in straight lines and they drilled over a dozen extra holes looking for the electrical cables when trying to find them. The list goes on and on.

Now, we made a bad mistake by trying to live in the house during the work and this led to additional stress. Neither was I a perfect client, but this was down to the glacial rate of progress, poor quality work and mounting bills. Max and Jack, know what they are doing to an extent, but the builders left to do the work made mistake after mistake to the point where the relationship broke down and we negotiated a messy releases. This went on long after we discussed and discussed the problems
Overall our experience was of poor work, painfully slow progress and a lasting legacy of issues that will take time and more money to sort out.

I would strongly urge you to think about the high cost of low prices.

A fantastic service from the initial enquiry through to completion of the works. A1 offered great advice from the outset and were very professional. The work was delivered with great care and to a very high standard of workmanship. We are delighted with the end result. Spraying the kitchen units has been great value for money; the work has transformed the room at a fraction of the cost of replacing in full, or changing the doors. The level of cleanliness when the job was complete is also to be commended.

Dark wood fitted wardrobes resprayed pale grey. Very happy with the result! Lovely finish and excellent service all round from all of the staff I dealt with. Would certainly recommend and use again in the future.

Jack and the team worked with us on a major renovation project on an old house. There will always be unforeseen issues to deal with in a job of this nature and I don't think there's a building firm on the planet for whom everything is perfect first time every time.

If there were issues Jack and the team always dealt with them promptly. Their work was generally to a very high standard and some of it was exceptional. They were very conscientious about mess and clearing up which was appreciated.

We got through to a great end result and are very happy in our home. I also came to the end of the project trusting Jack which is essential given that any big renovation project like this will require give and take on both sides.

I have used them many times. Always done work of great quality, on time and have been great at communicating and finding affordable options.

Jack and his team are reliable, turn up when they say they will and offer an excellent service. They really go the extra mile to deliver what we are looking for. I would not hesitate to recommend their services. They always look after us and I trust them to do so. We have used their services many times.

We have used A1 Joinery & Building for a variety of work over several years. This has mostly been repair work to residential dwellings in connection with insurance claims, where the timing of work and the sensitivity of working around clients who are often still in residence, is extremely important. A1 have always provided a reliable service and we are very pleased to have continuing relationship with a company whose work compliments the service we provide to our clients.

I have had 2 bathrooms totally refurbished. I had my hall replastered and decorated over 3 storeys. I had an external spiral staircase ordered and installed. I have had a number of smaller jobs completed.

The tradesmen who were sent were very hard working and thorough. Max who oversaw most of the work was always available to answer questions and paid great attention to detail regarding out requirements. He made sure we got what we wanted and the work was done to a very high standard. He was good at finding solutions to get things as we wished.

I was always confident that corners were not being cut and I felt that the price was very reasonable.

I have been using A1 joinery services now for over 10 years and have found their workmanship to be outstanding. Their work is meticulous, they are reliable and their attention to detail is the best I have come across. They are always trustworthy, honest and reliable and of excellent character. I feel able to leave them alone in the house knowing they will get on with the job to the very highest standard. I would not hesitate to highly recommend this company for any job. They have painted, built extensions, built outside stone walls, laid wooden floors and stone floors, electrical work, plumbing work and outside garden stonework and fencing. There really is nothing they can't do and to the most amazing standard. They also redid all my locks and doors when I had a house break in. All work done to the very highest standard and with discretion. I would not hesitate in recommending them.