McRoberts Plumbing & Heating Engineers Ltd

Boiler service.

Arrived on time and gave me a phone call prior to attending as requested. Polite, experienced engineer who got on with the job without a fuss.

Very happy with new bathroom and the tradesmen who put it in were friendly and hard workers.

Replacement boiler and radiators, new kitchen sink and taps with worktop, new toilet, cistern and shower enclosure. Top rate workmanship from a team headed by Connor. Definitely use again

I had contacted this firm to have an old Baxi gas fire removed. I initially spoke to Robbie
on Tuesday 27 th and I explained what I wanted done. He was very helpful and gave me a rough idea of cost. Appointment was made for Friday 30 th. Taylor arrived and completed the work to my satisfaction. He explained every thing that he was going to do and cleared up afterwards. He is an honest hardworking young man and is credit to the firm of McRoberts. When the invoice came in I was very relieved that it was well within the price range Robbie had quoted me. I will certainly have no hesitation in using this firm again. I told Taylor that I would be able to finish off the plastering when I redecorate the room.

We have had a new boiler installed. Workmen were very good, reliable, cleaned up after themselves

Installation of new central heating boiler. Work done professionally with friendly staff. Cleaned up afterwards.

Speedy response to a boiler issue , seen the same day . Receptionist on telephone was friendly , polite and helpful. The plumber who dealt with the problem was polite professional and explained everything he was doing and soon had the issue resolved. Used McRoberts on several occasions and wouldn’t use any other company .First class

New boiler installation and some gas pipe rework / highly recommend

Repair to Toilet, fast and reliable service

New boiler and bathroom... would highly recommend this company especially Andy and David who went above and beyond when they found issues. Very professional.

New shower fitted very satisfied

Boiler service.
Have used this company on more than one occasion.
The engineer was helpful, polite and professional.
Very happy with their service.
Thank you

Used this company to service my Warmflow boiler and the engineer replaced a gasket, first without advising me of this and second, incorrectly. This caused my boiler to continuously cut out so engineer came back out however he couldn't find reason why. A more senior engineer came out to look and also couldn't find the reason so he advised he would order a snorkel as he didn't know what else it could be and left the boiler exposed to the elements. Boiler then stopped working altogether leaving me with no heating or hot water. I called and advised I have a 12 week old baby at home and needed someone out however they didn't have anyone who dealt with oil until the next day. I said I'd need to instruct another company and would bill them however the manager told me 'to do that then' and hung up on me. Further calls to the owner gif worse telling us it was our fault and he wasn't sending anyone. We moved out for the night until another company came and diagnosed the gasket had been fitted incorrectly, so replaced it in minutes. I've never been spoken to and lied about the way this company has.

Whilst I had a morning appointment booked, the engineer did not arrive until early afternoon which I understand was because of two other earlier appointments had run over time. Had a leak in bathroom within the vanity unit. The two drawers of the unit were expertly removed and replaced and the leak was made good. My only slight disappointment was that shoe protectors could have been worn straight away rather than when a bit of a mess had developed. However, the mess was cleaned up before leaving the job which was good to see. Overall, this was my first experience with McRoberts and I would definitely recommend. Was given a quote before the job was undertaken and there were no nasty surprises as the cost matched the quote.

The service, knowledge and professionalism at McRoberts is exceptional. Their prices are fair and I have not had a quote where I have felt it was too expensive. As a landlord , the value McRoberts bring to my business is immense, they deal with the logistic and liaise with tenants, removing the management stress from me. I trust McRoberts judgement and know they will deliver the job without issues, to a high standard. Since using McRoberts I have had them replace two boilers, re-plumb the systems, rectify poor workmanship from another contractor and do landlord gas safety checks. I will continue to use their services and highly recommend them to any other business or individual.

Great service, would recommend.
Darren serviced our boiler recently, very efficient, courteous and friendly, lovely guy.
Barry fitted some parts for us and mended a leak. Lovely guy. Again, very efficient, courteous and friendly.
Would highly recommend this company.

Radiator supplied and fitted. Great workmanship by Andy . More than happy with the service provided.

Boiler serviced by Barry, prompt, very efficient and would recommend the service.

New boiler installed by Andy & David who arrived at agreed time, once work completed spent time explain settings. Highly recommend McRoberts good service from quotations through to finish.

I had my old boiler removed and a new boiler installed to another area of the house also, six new radiators also installed.

From the first initial meeting with Richard and then communicating with Susan, any worries or apprehensions I had were explained to me, nothing was a bother.

I would recommend this company. Why ? …because they listen as well as hear.
If you haven’t heard this in a wee while Well Done ( to you both )