Caledonian Windows & Conservatories Ltd

We got 9 new windows and a new back door. We have used Caledonian before when we got our front door and we were so happy we went back for the other work! Couldn’t recommend them enough!

New windows 12in total! I am still waiting to receive a receipt and guarantee for the work carried out.

Replacement of all windows and 2 patio doors (one with side windows) From the first moment we approached Caledonian, we greeted with friendly, welcoming staff who were knowledgeable about the products and the process. We felt confident that they were the best company for us and that the products they were providing were gold standard and locally made in their own factory. We were kept informed through the whole process and we are so glad we chose Caledonian!

Windows and doors. From start to finish exceptional service, friendly clean and tidy. Will be using again to do our conservatory.

4 replacement windows Beautiful windows fitted, so proud of them. The quality of service was a very high standard. We were always kept well informed. All of the team were very professional. We will definitely use Caledonian again.

Installation of a new side door to domestic garage. Usual excellent service in spite of Covid rules. Thank you. One point! Can you correct our address on your file, we live at Number 6 - not 4!
This error seems from the original contract and has caused you a bit of inconvenience I believe?
you evidently surveyed the wrong door and had it made.
Many thanks.

To supply and install roofline products. Always receive great service from this company.

Supply and install sunroom. Delighted with our Sunroom. Service and team, all helpful, friendly, site left clean and tidy.
Certainly recommend to friends and family.

New windows. Work took more time owning to wrong material, plus not enough material to finish the work.

Replace ten windows. Satisfaction

New UPVC door.

2 x replacement sealed window units. Work completed well despite Covid restrictions site cleared and old units removed.

Replace windows and patio door. Windows were fitted in Dec 2019, However in March 2020-the hinges were not working properly after lockdown finished I contacted Caledonian Windows, and they replaced the hinges on all the windows. The new hinges are superior to the original and the team were great.

I would have no hesitation in recommending them to friends.

Replacement french doors.

Fire replacement windows inc internal finish. Used Caledonian for my last house, and was automatic choice to use again. Made such a difference, I wish i'd got the whole house done at once. Neighbours comment on how good they look. Changed my mind after ordering on the internal finish-nothing was too much trouble, very helpful.

Windows to whole house plus front to back doors. Very happy, work undertaken professionally tidily by a nice bunch of men.

Can see the difference to our house and feel it in heat retention.

Leaded light window front of house and back stable door

Previous front door and side window. Cannot fault them brilliant guys both installing and office.

When they old get back to work after could and having a huge amount of back others to finish they did not rush the job.

Still having them back for more work.

A number of windows replaced really pleased with the end result.

Jason explained everything and kept in track regarding work.

Installation lot floor back bedroom window

Installation of internal window between kitchen and conservatory. Originally ordered 17/2/2020 for installation early April Covid virus!

Contact with Stuart Reilly.

Installation dept mid July on his return agreed installation 10/8/2020 when windows available.

Installation of new windows.

New front door and fanlight window Very professional company pleasure to deal with.

5 windows
1 velux window
1 rock door
2 french doors Great job from start to finish all the team pleasant polite and good laughs too!

3 x Velux windows
7 windows. Excellent work from start to finish. Very professional tradesmen who complete the work to a very high standard.
Good communication throughout.

Installation Rock door

Two new windows. I was very happy with the service from start to finish. The work was carried out when I had been told it would. The two bedrooms were left neat and tidy after the work.

4x4 metre extension floor etc Trades worked well with no supervision
Poor communication to client snagging not expedited speedily
Lack of truthful answers.

Replacing conservatory glass roof with tiles Staff very friendly work was done in a professional manner. Some delay to completion mostly due to weather.

1 X new windows (flat) All round very good service and know the company. There was a slight disconnect from signing contract and paying deposit from windows and then didn't receive update for a couple of months re installation called and was advised installation date which was fine but would have appreciated approx scheduled installation sooner.

Replace 7 windows and 2 doors. Good tradesmen.
Very pleasant.
Very tidy.

Replacement windows. Work was supposed to carried out a month earlier than was completed.

To supply and install set of patio doors. Great experience on all fronts from initial contact through to installation.

Large replacement window. Lack of communication between sales survey and fitters. No photo taken to clarify to fitters the nature and complexity of the job. Scant attention to health and safety.

Fitting team had no appreciation of the job in hand (No photos provided by surveyor) resulting in scaffolding having to be ordered and job postponed from the agreed date due to all of the above.

When finally fitted, one pane cracked and several broken slates on roof (only discovered later by home owner!!!) This was rectified by the company.

In addition, minor marks on walls, timber damaged on 1/2 glazed front door and scrape marks on storm door.

New doors, back and front. A great job, well done to the two men, they had to chap the living room door to let me know the job was finished. Two new doors, no mess. Brilliant.

Fit new front door
Fit new french doors. £ 300 deposit on top of above sum.
Fantastic work, Nice and quick, great workers.
Very professional,
Will highly recommended.

Fit new windows. Good work carried out.

We had 5 windows fitted by Caledonian windows, having previously had work done by them on 2 previous occasions Outstanding service, communication, work and product from a great company. This is our 3rd time using Caledonian. Their service is second to none and the communication is spot on.
The quality of the products and the installation are perfect.
Everyone involved were so friendly.

French door installation. Great job done by all trades excellent customer service.

Replace garage roof with fire stone rubber roofing and roof trim. First class job excellent workmanship.

Roofling replacement fascias. Excellent workmanship and finish.

Supply and install 3 replacements and 1 residential door. Work carried out as expected 4 withing time stated. Have used Caledonian several times and are always happy with their work.

New windows and doors. Excellent installation team.
Excellent product with major improvement in thermal and accoustic properties to house.

Two replacement windows. Very satisfied, good job done by the fitters.

I residential front door. We had a few minor problems which were rectified.
1. letterbox was not sealed allowing rain to come in
2.threshold panel had to be replaced due to incorrect fall.
3. door mechanism required to be adjusted a couple of times.
Other wise happy with the door and work.

Happy with work done.
The young man, who did the work, was pleasant and helpful and very tidy. Pleased with 10 year guarantee but disappointed that letterbox and handle etc. are only guaranteed for 1 year.
Mrs E Clark.

New door fitted and old door taken away. Warm and friendly service from all the team individuals that we were in contact with.
Excellent service
Throughout the whole process.
Thank you for your professionalism and great customer service.

New bathroom window installed. Very helpful representative. Estimate on time.
Date of installation fine.
Very good work force to install new window. cleaned up when finished very satisfied.

Installation of new windows (8) and a door. Windows & a door fitted with a selection of issues. Whilst Caledonian addressed most, it felt in the end that we were just an inconvenience. There is a difference in opinion between Sales & Joiners, which is misleading. We are pleased with our windows, despite one being fitted with a chip. However we were not pleased with the attention to detail, care & quality of some products. Almost all our trim & sills inside were fitted scratched. Due to the poor look & finish on our bays we were offered oak sills, however they were scratched, but still fitted & deemed acceptable by Caledonian. We are on our 5th door, the 4 prior were marked or had chipped glass. Our door frame cracked twice on the inside & needed replaced. The silicone is poorly finished on all. We now have small black spots forming on some parts of the silicone, despite only fitted 8 months ago. To sum up, if the quality of product, care and workmanship was 100% then there wouldn''t have been these issues.

Removed old roofline and gutters and downpipe replaced as above with white PVC and installed two outside lights. Although starting job over a month late this was no prob.

Front door. All work was carried out all mess cleaned up workmen very nice.

Front door.

Fitting velux window.
Plastering area round window
Fixing stiff door handle of front door. 3 different explanations for stiff door handle
Sending out plasterer on day we said was unsuitable as we were elsewhere in Scotland.

Replacement windows and doors for the whole house. Work well done and to our satisfaction.

Fitting 5 new windows plus sliding door to sun porch. Highly professional and friendly

Remove 100 year old storm doors replace with part glazed french doors at front of house, the old ones let in water when raining. Absolutely delighted with Caledonian's service and the French doors look magnificent and most compatible with our old style cottage (so far gone dry!)

1. Replace Bathroom window
and
2. French doors Very pleased with French doors and guidance from Ian Hyslop. Our house is nearly 100 yrs old and so it was so important to get the right design for doors. The finish product is truly magnificent. They match our front door also carried out by Caledonian.

Replacement of six windows. Work carried out on time to a high standard by very professional people. Would not hesitate to recommend Caledonian Windows to anyone.

UPVC "Rock" door installed 2019 No proactive contact from company to finalize installation date or 2 service visits to check and replace draugh excluder. Had to phone to chase up on each occasion - disappointing target fit date feb, fitted 6 march (Door). Completion date -1 May (awaiting draught excluder).
Suggest customers are informed when I delays occur. Thank you.

Caledonian came recommended and I am certainly glad I went with them.

5 windows and rock door Workmen were quick, careful polite and did a good job and finish.
Felt I had to change for dates and completion of work, rather than being updated.
Initial man providing quote gave very limited info and had not been a customer previously, I'd not have followed on basis of his visit.

To supply and install 10 windows 1 door.

New composite doors. Excellent from start to finish.

New roof installed on conservatory.

Erect a conservatory. First class company. Reliable, cannot fault a thing. Customer service first class bricklaying excellent joinery first class plasterer very good Treated with respect throughout the work good followup to a minor problem (un for seen).

A beautiful conservatory at the back of my bungalow looking out on a magnificent view of green pastures and the Campsie hills. I am delighted with my conservatory and how well it was built. My friend who lives in Coylton nr Ayr recommended "Caledonian Windows and Conservatories" to me - she had one built by them
10 years ago and is equally delighted. Good to know such a reputable company.

Fitted new front door and french doors. New windows throughout bricked back door halfway and replaced with window made new step and platform for french doors. Work completed to a high standard. Arrived on time and dates that were agreed. Kept me informed stage by stage. A pleasure to have in my home. Very tidy workmen.

Replacement door and window. Excellent work pleasant workman quick and tidy. Overall lovely experience from salesman, office staff and tradesman will use again when replacing my remaining rear property windows.

No work started, customer service and our customer experience was terrible, i will never consider this company for anything again. Wanted a conservatory, company took a 10% deposit before planning application went in as they were confident the planning would be granted even though it was going on to an already built extension, as they are the ''experts'' in this field we took their word for it so paid it, then the plans for conservatory were refused by council, nobodys fault, managing director and his independent architect had both measured up on more than one occassion but council still refused it, other option they came up with didn''t suit us as the conservatory would be right on edge of our teenage sons bedroom window and we would lose 1 metre of our garden from the boundary, and need a new smaller kitchen window fitted (at company''s expense they said), we wanted to cancel but managing director told us we were not entitled to our deposit back and to ''read our contract'', he also made a big deal of coming to our house one saturday afternoon to try and come up with the alternative plan as this was his day off! We had to go into his showroom 3 times on our days off so big deal, we were provided a blank unheaded piece of A4 paper with figures on it which we were told was the company''s outlay so far, and it just happen to total the amount of our deposit! Well £16 more than the deposit, eventually we had to go to trading standards and then the federation of master builders who conducted mediation between the parties, after 8 months and being offered £100, then £200, then £300, then £400 we finally got £500 back of our £1700 deposit, company said it was a ''goodwill gesture'' and not an admittance of guilt, the managing director seemed the nicest guy you could meet when he wanted our business, how wrong we were, the customer service from this company is atrocious, the information on the lead up to the planning application was terrible, i was then emailed and threatened with legal action on my original review! I thought reviews were meant to be honest opinions of a customers experience. We are still £1200 out of pocket without a brick to our name but we just wanted no more dealings with this company.

Building a four car garage with gym above. Still at the snagging stage of completion.

Supply and install new flat roof with insulation and membrane.
New glass screen wall and 'rocdoor'.
Renovation of kitchen.
Installation of x 3 new glass skylights.
Renovation of family bathroom and plumbing. Upon purchase of our new house we asked Caledonian to undertake a complex and multi faceted renovation.
During all works, we were resident in the house.
Considering the scope and diversity of the work, Caledonian completed everything on time, within agreed budgets and with minimal disruption to us.

Replaced my windows. Excellent work, great men and company to do with. No problem at all.

Fitting a replacement window. Excellent service from our initial enquiry through
to the final installation. The two fitters provided a very professional service- excellent workmanship carried out in a very friendly manner and of course no mess afterwards. Well done lads.

Had new windows installed by Caledonian a number of years ago and were pleased with their work we then decided to have a new orangery. The new style of construction was very different to the conventional conservatory. We were delighted with the orangery. The job from start to finished was very professional the workers were always polite and all seemed to work very well together.The site managing was always available to speak to if we had any issues to be addressed. The orangery was built to our exact specifications and was finished at the agreed time.

To supply and install Bi-ford doors, building, plumbing and plasterwork as required and timber decking. After using Caledonian Windows & Conservatories Ltd. Twice already for my windows and front door. I had no reservations about asking them to do further work, they didn't disappoint. Delighted again.

New front door and side panel. New front door and side panel fitted Sept 2016. Have used Caledonian for a number of years and always found them to be very professional and good quality workmanship.