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Scottish Borders
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S&P Renewables

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 4.9 out of 5 based on 81 reviews and feedback.
Trusted Trader member since 2023.

S&P Renewables
95-97 Channel Street
Galashiels
TD1 1BN
01896 753730
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Business Information

S&P Renewables is a family run business that has provided domestic services to thousands of clients for more than 14 years.

Our renewable energy services include domestic and commercial solar PV installations, battery storage, solar inverter replacement, air-source heat pumps and electric vehicle charging port – and we are now offering the market leading battery storage solution from SolaX/Triple Power.

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Reviews and Feedback

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4.9 out of 5 based on 81 reviews.
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review stars review stars review stars review stars review stars   24th March 2025
Value of Products/Services or Work Performed: £5001 - £25,000
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Review Comments
Vaillant 7kw Air Sourced Heat Pump System was installed by a team of considerate, experienced and knowledgeable and helpful gentlemen who tidied up behind them.
Also a big thank you to Ewan Robertson who put up with all our doubts about Heat Pumps, and we realised we made the right choice along with underfloor insulation and giving GAS the heave ho.
We are already feeling the benefits.

Review Image 1 for S&P Renewables by Neil Andrew Review Image 2 for S&P Renewables by Neil Andrew Review Image 3 for S&P Renewables by Neil Andrew 
review stars review stars review stars review stars review stars   19th March 2025
Value of Products/Services or Work Performed: £25,000+
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Solar PV, ASHP and battery storage system. Brilliant and professional from start to finish. Very helpful with the many questions that I had. They came in late to the project and worked within the parameters that we had which probably weren’t ideal, but they have achieved an excellent result.
I love all my Green Energy systems and any concerns I had that ASHP don’t heat houses well are completely false as our new home is very warm.
review stars review stars review stars review stars review stars   15th March 2025
Value of Products/Services or Work Performed: £5001 - £25,000
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5-Star Review for S&P – Outstanding Solar Panel Installation!

I cannot recommend S&P highly enough! From start to finish, the team was absolutely fantastic. The installation crew was friendly, polite, and incredibly professional. They arrived promptly, worked efficiently, and were attentive to every detail. Any requests we made were met with a positive and accommodating attitude, which made the whole experience seamless and stress-free.

One thing that really stood out was how well they cleaned up after the job – you wouldn’t have known they’d been, apart from the brilliant new solar panels on the roof! They also took the time to explain how the system works in a clear and easy-to-understand way, ensuring we felt confident in using it. They reassured us that if we ever needed further advice or clarification, we could contact their office at any time.

Safe & Protect truly went above and beyond, delivering exceptional service from beginning to end. If you’re considering solar panels, I wholeheartedly recommend them for their professionalism, expertise, and customer care. A first-class job!

Review Image 1 for S&P Renewables by Andrew Patterson 
review stars review stars review stars review stars review stars   13th March 2025
Value of Products/Services or Work Performed: £1001 - £5000
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Solar panels fitted quickly and efficiently the guys explained everything on completion even set up my phone app, the support from Becky in the office has been excellent and kept us informed of progress. Excellent professional job

Review Image 1 for S&P Renewables by Marilyn Guy 
review stars review stars review stars review stars review stars   13th March 2025
Value of Products/Services or Work Performed: £5001 - £25,000
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Have used Safe and protect in the past. This was a system upgrade .Excellent service from start to finish
Fitter really respected our property and kept us informed throughout
Very pleased overall
review stars review stars review stars review stars review stars   12th March 2025
Value of Products/Services or Work Performed: £5001 - £25,000
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Solar panels with battery storage, Ewan and his team are very professional and can highly recommend.

review stars review stars review stars review stars review stars   11th March 2025
Value of Products/Services or Work Performed: £1001 - £5000
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We have been dealing with S & P Renewables since 2024. We have always found them to be extremely helpful and courteous, also they have always shown us and our property great care and attention when carrying out jobs, upgrades and or maintenance.
I would recommend this company as your first stop for a quotation and or a purchase. You are treated like a friend rather than a number.
Thank you to all the staff for your help.

Review Image 1 for S&P Renewables by Thomas (Tommy) Quinn Review Image 2 for S&P Renewables by Thomas (Tommy) Quinn 
review stars review stars review stars review stars   3rd March 2025
Value of Products/Services or Work Performed: £5001 - £25,000
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Solar pv panels and battery storage installation. Installation done quickly and efficiently. All staff except Ewan were polite, responsive and helpful. The pv was mistakenly left switched off after installation, which, after initially being blamed on our electricity meter, was discovered and rectified. After installation our system kept tripping, again blamed on us, even though we followed instructions given. Eventually Ewan had this resolved but took a lot of chasing. Now fixed and working. No formal handover to go over the app and system in person. Incorrect documentation showing we'd get an energy meter, which was blamed on office staff. No explanation of 'island mode' meaning, leaving us trying to figure this out with SPEN who weren't clear either - S&P have told us they're too busy to help set this up after having eventually getting approval for this from SPEN. We decided to cancel our ASHP installation with this company after this experience, leaving us very much not trusting this trader.
Moderator Response
BUSINESS RESPONSE: I am genuinely disheartened to read this. I started this company 16 years ago and have been working closely with my customers since the beginning. I strive to provide the best service I am able to and many of our other customers can testify to this. In this in particular case there were many, many email and telephone exchanges and reiteration of instructions. I will admit that sometimes I was a little rushed or preoccupied to go over the same talked about issues and if it appeared that I was being unhelpful then I can only apologise. Explanations were often given yet not accepted so it was a bit of a stale position at times.
The system was not “left off”, it had tripped which then caused it to go off. As soon as we were aware I went out to site personally to check and the system was then back on. I am not sure what the ‘blame on our electricity meter’ part is about? We fit systems every other day and have never blamed an electricity meter (import meter?) for any malfunction.
Many instructions were given verbally over the telephone to the client. I am rarely sat at a desk and 95% of the time in my van or on site so verbal communication is my primary communication if clients wish to speak to me directly. However looking back now I do believe that much of what I had instructed or had discussed was perhaps not regarded or understood, as I thought they had been. On an email from 14/01/25 the client voiced “I've asked that Ewan provide emailed details of exactly what's needed to fix this as he tried to provide details over the phone that make no sense to me”. This uncertainty was noted 2 months after the installation had been completed.
Just to very briefly summarise, instructions to clients/electrician were provided but not followed accurately. It is believed that the client’s electrician carrying out the works for renovation also had reservations about not using a standard RCD as we had instructed. I could understand why (general electrical works use standard RCDs in industry practice) but when it comes to solar PV, a standard RCD is not needed if the cables are surface mounted and visible, which they were. Nevertheless, after speaking with the electrician directly we agreed that a 100m A RCD would be fitted instead.
In addition to this, the incorrect MCB was also installed at the offset and has now been replaced with the correct one. These two issues are what caused the intermittent system trip and not a faulty inverter as suggested by the client on several occasions.
Again, I can only apologise that issues were not resolved as quickly as the client had liked but due to the fact that there was no internet connection on site it was hard to carry out quick diagnoses as we would usually do from our remote installer access. But, this obviously relies on the internet.
The discussions back and forth about how and why issues arose was not an allocation of blame. Between us we were simply trying to work out why the system wasn’t working as it should. If we, S&P Renewables, did not cause the fault directly then we had to follow a process of elimination and consider factors pertaining to the client’s end too.
Having spoken with all staff involved in the installation individually they have all said that they explained things to the client throughout their time on site and answered any queries they had. Usually our guys would go through the app in person too but because there was no internet on site, this was not possible.
The incorrect documentation was indeed sent and this was down to the admin staff because they handle the customer paper work from quotes to invoices to hand over pack documents. They have since apologised for sending the wrong schematic diagram.
Island Mode was discussed In person, face to face, on my initial site visit and was stated that this is not included in a general installation and would be classed as additional works. This is made to clear to all customers who ask about Island Mode so it certainly would not have been omitted in this instance because it is quite a complex task. It requires more work than the standard install as well as separate permissions from SPEN (Scottish Power Energy Networks) and often a site visit from them. Perhaps the correspondent that they spoke with at SPEN was not as well versed on battery storage island mode because in our common dealings with the G99 team at SPEN, they are quite clear about it.
With all due respect, it is not common practice for us to turn customers away because we are ‘too busy’. We believed that the client was already very dissatisfied with our services and any solution we put forward was met with some hostility so we thought it was in the best interest of everyone not to pursue with further works at this site.
We have fully accepted the client’s wish to cancel their order for an ASHP and refunded the entire deposit even though we would have been entitled to reject this as it was out with the 14 day grace period.
This was a bit of a complex job. In hindsight we should have waited until the client’s renovations were further along the line before coming out to site. However, the client was very insistent on having their system installed quicker so that their workman could use the free solar electricity. The emphasis on this was quite clear as it was mentioned several times in emails, the last saying “every day you delay this is costing us money”. We thought we were acting in goodwill by fitting this system a bit quicker but it just seems to have caused issues. We are definitely at fault for agreeing to fulfil this order too quick and rushing things, and also not recognizing sooner that some things had been misunderstood but we do not agree that this warrants a 3 star review. Perhaps if we had went in with less works going on and some internet connection things may have ran a bit smoother and allowed for quicker solutions.
review stars review stars review stars review stars review stars   2nd March 2025
Value of Products/Services or Work Performed: £5001 - £25,000
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Review Comments
Installed solar panels and storage batteries.
The installation was carried out at a time that suited us, in a quick and efficient manner. The engineers very efficiently found a route for the cables which had far less impact on the house than the initial survey suggested.
The complexity of the installation gave some teething problems, which were resolved fairly quickly.
I would definitely recommend the company for similar work.
review stars review stars review stars review stars review stars   27th February 2025
Value of Products/Services or Work Performed: £5001 - £25,000
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Solar panels and batteries fitted

review stars review stars review stars review stars review stars   15th February 2025
Value of Products/Services or Work Performed: £1001 - £5000
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**Excellent Solar Inverter Replacement Experience******

I was very pleased to find that my original solar supplier is still in business and able to provide an enhanced replacement inverter. From start to finish, the process was smooth and well-coordinated.

Communication with the company was excellent, keeping me informed every step of the way. On the installation day, everything was organised perfectly--components were delivered first, followed shortly by the installation team.

The installers were friendly, efficient, and professional. They completed the work neatly and tidily, ensuring everything was installed to a high standard. Before leaving, they took the time to familiarise me with the new equipment, which was greatly appreciated.

Overall, a seamless and professional service--I highly recommend them!

Review Image 1 for S&P Renewables by Eric Ingram 
review stars review stars review stars review stars review stars   6th February 2025
Value of Products/Services or Work Performed: £5001 - £25,000
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S&P installed a solar panel array and battery storage system for me. All aspects of their work and approach was first class, well executed, and highly professional - the initial contact, the site visit to assess requirements and technical options, the written proposal and costings, the installation of the equipment, the commissioning of the system, and the office administration. They were both tolerant of, and flexible to some installation constraints which I imposed. The installation of equipment both externally and internally was carried out efficiently and to a high standard. I would certainly employ this company again.
review stars review stars review stars review stars review stars   6th February 2025
Value of Products/Services or Work Performed: £1001 - £5000
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Battery Storage and Solar Panels, the whole experience was first class, the guys came to site when they said they would and they left everything in a nice tidy state the whole job was very tidy.
review stars review stars review stars review stars review stars   5th February 2025
Value of Products/Services or Work Performed: £5001 - £25,000
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After an initial contact with S&P renewables about solar, I was invited into the office to chat things through with Ewan. He took a lot of time out of his day to really help me to understand the different options available, which in turn allowed me to make an informed decision. We were provided with a detailed quote very promptly and again, Ewan was available to answer any questions I had. After making the easy decision to go ahead with the solar panels, batteries and inverter, Safe & Protect were able to work around our schedule to arrange installation. Becky & Donna in the office kept us up to speed and explained the full process clearly. During installation, Teo, Bogdan and Matt were excellent and really listened to where we wanted to put things and gave really helpful suggestions. We’re extremely pleased with the solar panels and absolutely delighted with S&P renewables. I can’t recommend them enough.
review stars review stars review stars review stars review stars   22nd January 2025
Value of Products/Services or Work Performed: £5001 - £25,000
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Installation of an air source heat pump with associated hot water tank and replacement radiators throughout the house.
The heat pump was tailored to the property and was professionally fitted. The installers were quick and very proficient, and left no mess.
Highly recommended.
review stars review stars review stars review stars review stars   16th January 2025
Value of Products/Services or Work Performed: £5001 - £25,000
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solar panels and battery installation Very efficient, clean, tidy, cheerful, helpful when onsite. Got on with it in biting cold weather

Great sales team, Ewan sorted us out, women oh phones helpful and cheerful
review stars review stars review stars review stars review stars   15th January 2025
Value of Products/Services or Work Performed: £5001 - £25,000
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Solar installation with battery bank.

SUMMARY: S&P Renewables - Very satisified with the installation and would recommend them unreservedly.

SITE VISIT: A detailed survey – actually looking at all aspects of the proposed installation
QUOTATION: Fully detailed including proper Terms & Conditions – nothing left to misinterpret, including schedule for payments and deliverables.
INSTALLATION: A great team with an enthusiastic attitude despite the ambient conditions. Very considerate to internal and external areas, and always happy to explain what they were doing and what their schedule was. Also happy to look for solutions to cabling runs that were acceptable to me, rather than simply progressing what might be easiest to them. Also happy to confirm as-left status in respect to closures, insulation etc.
FOLLOW UP: A document pack delivered quickly, that was complete and has each document numbered for easy identification and assurance.
review stars review stars review stars review stars review stars   13th January 2025
Value of Products/Services or Work Performed: £1001 - £5000
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I have just had a solar battery & hybrid inverter system installed by S&P to augment the solar panels they installed 11 years ago. Ewan’s patience & guidance have been extremely helpful. The office staff are unfailingly polite and knowledgeable. The installer was efficient, tidy and pleasant - a good ambassador for the company. The whole process was made as straightforward as possible, whilst ensuring speedy installation.
It is reassuring to know that support is ongoing if needed. I made the right decision in using S&P again.

review stars review stars review stars review stars review stars   13th January 2025
Value of Products/Services or Work Performed: £5001 - £25,000
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Solar panels fitted , first class workmanship , no mess , no fuss , guys where very polite and explained everything, would highly recommend ewan and his team .
review stars review stars review stars review stars review stars   12th January 2025
Value of Products/Services or Work Performed: £5001 - £25,000
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We had a 16 panel solar array and batteries installed and were extremely happy with the whole process. From our first contact it was all explained to us, any questions answered and advice given and we were kept up to date re the installation dates etc. On the day of installation the guys who came were hard working and friendly, keeping us informed of what they were doing at each stage. They were very tidy workers and all work was completed in one day. We were recommended to use this company by a friend and were not disappointed and would definitely recommend them to anyone thinking of having any work done. You can’t beat using a local, honest, independent company. Bring on the sunshine!

Review Image 1 for S&P Renewables 
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