Thomson Heating Group Ltd

Amazing service from start to finish. This company had been recommended by my mum and she had said how amazing it was. She was definitely not wrong. Helped me from start to finish with purchasing a new boiler to meet my requirements and also talked me through the full process as didn’t have a clue were to start. They have also checked in after the installation to make sure everything is ok. Would highly recommend and will be using them from now on. Thank you.

Boiler service. Use Thomson heating very regularly. They give us quality service at a sensible price. Very happy to recommend this local business.

One of the most trustworthy businesses around. Brilliant service with even better staff.

Thomson heating replaced the pump in my boiler.
Excellent customer service at short notice. Quick and efficient diagnostics to sourcing a new part and replacement. Would have no hesitation in using again.

New Worcester Bosch combi boiler fitted. All went smoothly, appointment made and adhered too and boiler fitted on the day with no fuss and no mess. Very neat, tidy job. Engineer Chris, very polite and hard working. Pleasant to deal with. Good experience all round. Im delighted with the new boiler which is very quiet.

I have just had a complete central heating system installed by David and Chris. It is a first class job and I wouldn't hesitate to recommend this genuine and professional company. The workmanship is excellent.

Annual service to boiler which was installed by Thomson Boilers

Thomson’s installed a new replacement heating system ( boiler and radiators ) when we moved into our ‘new’ old house in Feb 2019 and have now carried out two annual services - without any problems. David Thomson offered expert advice and guidance with regard to the size and type of boiler required for our needs as well as the specific / different type of radiators we wanted.
The installation, service and customer care we have received thus far has been excellent. David and his team are local people who take time and care to meet the needs of local ( and loyal ) customers.
David was personally recommended to me and I have since passed on my recommendation to others. Need I say more ?

Replacement central heating pump. We have used Thomson Heating before and again same excellent seervice. Called in the issue and David was able to advise the fault and this was fixed the next day. Very professional, friendly and curteous engineer who explained all the work. Hazel managed the process and kept us informed throughout. Could not recommend highly enough.

Thomson Heating was very responsive and helpful to all my questions. Did a great neat job, thank you

Boiler and gas safety checks.
Installation of thermostat and associated boiler controls.
As with previous job done (installation of gas central heating), the work was done quickly, efficiently and with no mess,

Fantastic and professional job start to finish for a new boiler and radiators throughout my house. I especially appreciated the efficient communication during and outside of working hours including Sundays, great customer service and love the deco radiators.

Replacement boiler as quoted on their quick quote no additions despite a few wee issues with what was there already
Managed to accelerate fitting date as my old boiler was deteriorating
Both at quote inspection and fitting showed up on time
Very professional and even though job was longer than expected cleaned up thoroughly

Had a new boiler installed by Thomson Heating and both David and Chris went about their business in a very professional manner. Very satisfied with the job from start to the finish.

David installed a new combi boiler and also a Nest thermostat. David was very helpful and did a great job. I would definitely recommend Thomson Heating Group

I have been using Thomson Heating Group for my annual boiler service. They sent a useful reminder that I was due a service so I booked in that day. Engineer was excellent, he checked and bled the radiators and tidied up any dust. I recommend Thomson's to everyone.

Arranged the yearly gas boiler service, after a lovely reminder to say that it was due.
Mutual date and time was agreed.
Service carried out efficiently by a very courteous member of the Thomson Heating Group. I was very pleased with the service and would recommend the Company

Fantastic service and quick turn around from quote to install. Efficient clear and concise communication all the way through the work. What a difference as well the work has made to keeping our home warm and comfortable compared to last year.

I hired Thompson Group to install a new condensing boiler to replace my old tank-heater. I was very happy with the service provided, from query to installation. The engineer was very polite, professional, and considerate. Everything was neat and tidy after the installation, and the handover was straightforward and informative. I would definitely recommend Thompson Group to others needing boiler installation or servicing - they do a good job, and have excellent customer service as well.

Installation of central heating gas boiler.
E-mailed regularly to keep us up to date with the installation and arrival time.
Engineer was professional did a really good job during installation protected all work surfaces and flooring when finished left the area clean and tidy.
He took time to explain the workings and the controls thoroughly told us contact if we had any further questions or queries.