Thomson Heating Group Ltd

We have a new Johnson & Starley Warm Air Unit and a Worcestershire Bosch Greenstar Combi Boiler. The Warm Air unit as well as radiators are heated by the Combi Boiler. My previous Heating company of many years had no idea how to tackle our heating issue of controlling temperature in separate rooms properly and left us with a real problem.
What a relief to find David of Thomson Heating Group. In a matter of just over 3 hours he undid the damage done by the previous established company, and fitted a system that provides total control of both warm air and individual radiators. As a time served and professionally qualified engineer I was amazed and delighted to observe the skill and neatness of the transformation. His tutoring of the system was patient and lucid. We hope to have a long and enduring relationship with Thomson Heating Group Ltd.

Have used this company before and they always do an excellent job. The boiler gave up and they were able to get out to me quickly. Ended up getting a new boiler and the engineer was really friendly and did a brilliant job and cleaned up after installation.

Thoroughly recommend.

New combi boiler installed, Chris was brilliant, after care is amazing. Great experience from start to finish, booked with Hazel, could not be more helpful, David explained the job in great detail, definitely pay attention to the finer details, get back to you straight away if you need to speak to them, left house immaculate, just such a great Firm to deal with start to finish, Ian was really good also, needed work done fitting oven and hob, really knew his stuff, absolutely no hesitation in using them in the future, infact I have ordered new radiators from them to be fitted next week ???? cannot recommend them all highly enough, a pleasure to deal with!

I have used David Thomson’s company for the last 3 years, primarily for servicing our boiler, but also for other repairs. They have always been very responsive and efficient. Only once could they not respond to a small repair request but they did recommend another company . Always been happy with their service and would highly recommend them. All their engineers are very friendly. Hazel is also fab.

Excellent service and quality of work would highly recommend this company.

New boiler fitted. Very happy with work done. Gas engineer explained how to use boiler and controller, very polite and professional

Overflow for central heating fixed, perfect job and great work.

Regular boiler replacement. Absolutely no complaints. Engineer arrived on time and work completed on time. No mess or hassle. Thomson Heating Group were always available and willing to answer questions and offer advice. Would choose Thomson Heating Group again. Proffesional install and friendly , pleasant service.

Excellent efficient service from start to finish. Turned up on time, and completed the job to my entire satisfaction. Everything also left very clean and tidy. Could not recommend highly enough!

Excellent service from start to finish. Very professional, tidy and complied with all the covid restrictions we are having to live with at this moment. Would certainly recommend this company.

Reported leak in bathroom. Engineer Iain called but upon investigation he discovered the leak coming from the toilet. He advised he would ask Hazel to ring with a telephone number of a plumber which she kindly did and plumber visited today. Iain extremely helpful and courteous.

Full new heating system installed. Changed to Combi boiler and new radiators throughout house. From initial quotation to installation, everything was extremely professional,but also understanding of my specific needs. Clear precise fully detailed quotation provided, agreed timelines, punctuality every day of installation. Each stage of the process fully explained with no delays. Everything cleared away as promised. Outstanding service provided.

Had a flat panel radiator installed by Thomson heating, exceptional service throughout and would highly recommend to others.

Fantastic service and high quality job carried out by the team from Thomson Heating. New boiler and radiators.

Had yearly service carried out very pleased with this.
Other work carried out was a repair/replacement part of the boiler. Engineer very helpful with general and professional advice. Work carried out to my satisfaction. Job Sheet provided and I would add that communication from Thomson Heating is excellent as it’s good to be aware of prices etc to allow you to make an informed decision.

Despite a Homeserve British Gas agreement no engineer could come out to see to a leak in my combi boiler flooding the kitchen and resulting in no water / heating till tomorrow afternoon ( all on automated call !!) I am widowed , 77 years old and am SO grateful to David who came out within hours of my call , mended the leak in the boiler and restored my water , heating supply . My DD to British Gas is cancelled and I will be using Thompson Heating in future as will others who have learned about this ! Thank you David

Excellent work on a boiler service. Great communication. Good price and on time. Iain the engineer was excellent. Well done and would use again. Thanks

Emergency boiler repair dealt with without fuss or drama.

Easy to communicate with and explained exactly what the issues were and steps required to rectify. All work, costs explained and agreed upon prior to completion.

Extremely friendly and polite engineer.
Visits at a time convenient to me.

I would highly recommend David and Iain from Thomson Heating

Excellent work. Well mannered and helpful. Problem resolved quickly.

Old boiler went on the blink....Ian from Thomson Heating came over and saved the day - quick, friendly and such a reliable service - thanks again!! x