Thomson Heating Group Ltd

Now my preferred Heating Engineer.

The boiler had its yearly service

I have had my central heating system serviced by Thomson heating group for the past few years and have now taken out an annual heating service plan. I have always found them to be courteous and professional, and I have always felt that my heating system is in experienced hands. I wouldn’t hesitate to recommend them and plan to continue to use their service for years to come.

Faultless service. Clearly value their customers. Will definitely use again.

Annual boiler check. As usual, polite, efficient, and an absolute pleasure to deal with.

I had no hot water or heating from my Vokera Combi boiler and called Thomson Heating and left a voice mail.
Within a couple of hours I had a call back and arranged and engineer for the first available appointment.
As promised I was given a time slot ahead of the appointment and the engineer arrive exactly at the stated time.
I have only praise for the fantastic value ,excellent communication and professional service and will be using them in the future.
It’s refreshing to come across such a great business and I would highly recommend them.

We had our old boiler replaced along with most of the radiators in a property we recently purchased.

We selected Thompson Heating Group having used them install a new boiler in our last property. From that experience we knew we could trust this company to provide the best possible service and provide true value for money including the cost of the system supplied and the highest quality of technical service and customer support available.

We know we can rely on the Thompson Heating Group for any future support of the system should that be necessary and highly recommend them to anyone seeking a a new central heating system, repairs to an older system or for a maintenance contract for such systems..

boiler service

Friendly service at a good price. Would highly recommend.

Very efficient boiler service
Careful and polite technician

New boiler a few years ago. Get my boiler serviced every year. Cannot fault them. Excellent service and great value. Highly recommend

Had no hot water or heating. Got an engineer the same day and problem sorted. Lovely staff and excellent service. Highly recommend.

Service on boiler carried out as arranged.
Efficient and courteous engineer.

Hazel responded quickly to my question and quote received. Appointment arranged. David arrived as arranged. Very civil and provided some advice. Work done quickly and David left area clean. Got gas fire disconnected and pipe capped. Average price but very pleased with service. Would use again and recommend.

As always excellent service with great customer service from Thomson Heating.

1. Annual Worcester Bosch boiler service to maintain long warranty. Making the booking was so easy and confirmed back by email. Couldn't have been more helpful for arranging for me. Engineer was very tidy and took me through what had been checked and left a full service document to keep with the system.
2. Based on the great experience for service had Thomson Heating Group back within two weeks to replace an old radiator and valves and to replace a broken TRV in lounge. All done quickly, cleanly and with no issues at all.

Cant recommend them highly enough.

Prompt service, excellent engineer, fixed in less than 24 hrs, very clean worker,

I had read pervious reviews and had decided that this local company was the one to replace my old gas boiler. I was not dissapointed. From the initial contact to have a site survey and quote for a new boiler to the installation the whole experience from start to finish was what I can only class as 5star. David and his team have the 3 P's they are polite, punctual and professional.
I will be using them going forward to carry out my boiler servicing and any other gas/heating issues I have.
From my experience I can say you will not be dissapointed if you use this company.

I recently had my gas boiler serviced by Thomson Heating Group. Contact with the office to arrange a date and the actual service were carried out in a very professional manner. It was great to be able to use a local company that you can trust.

New Boiler fitted perfect job and radiators all replaced even cleaned up when finished would not use any other delighted with the quality of work. 10 /10