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Cairney Heating & Plumbing

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 4.7 out of 5 based on 13 reviews and feedback.
Trusted Trader member since 2024.

Cairney Heating & Plumbing
12 Spencer Drive
Paisley
PA2 0TX
07545 087 545
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Business Information

Experienced Paisley based plumber and heating engineer, from refurbishing bathrooms to new efficient boiler installations.

Whatever your plumbing or heating requirements, get in touch for a no obligation quote.

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Reviews and Feedback

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4.7 out of 5 based on 13 reviews.
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review stars review stars review stars review stars review stars   15th November 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Work done was very good
review stars review stars   12th November 2024
Value of Products/Services or Work Performed: £5001 - £25,000
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A small bathroom refitted. Initially, I was pleased with the image of the almost finished bathroom. I’m 74 years old and at the time I was juggling just moving into a house that everything needed doing to it. I couldn’t sleep there for weeks. Couldn’t unpack. There was my boxes, kitchen fitters equipment and bathroom supplies everywhere. I started with a £4k bathroom, that ended up a £6k bathroom but it was not fit for purpose. I paid Gordon in full on the day he presented his invoice, before I realised he had sealed the shower screen to the bath and the entry to the bath or shower was tiny. I am 5’ tall and couldn’t reach the taps nor could I reach to clean. Gordon adamantly refused to put it right. Mediation with TT has only resulted in a £100 refund that does not cover labour to put it right. The stress continues. I could have gone to a Small Claims Court but my house is still not unpacked and I don’t need the extra stress. My learning is not to pay in full until you have used your bathroom and know it works for you.

Review Image 1 for Cairney Heating & Plumbing by Mary Laidlaw 
Moderator Response
BUSINESS RESPONSE: We're really sorry to hear about your negative experience as we pride ourselves on giving our customers the best experience we can. Unfortunately there's a few inaccuracies in your review and is sadly a bit misleading.

•The original accepted quote of £4k ended up at £6k because halfway through the project you asked for another quote to tile the entire bathroom, install a new ceiling and remove a water tank. When given the additional quote you agreed for the work to be carried out.

•The original quote was for a rectangular bath but after the project had commenced you asked if you could have a P-shaped bath instead, which we did at our expense. The bath you had chosen comes with a static screen that matches the shape of the bath, it isn't hinged and is supposed to be sealed to the baths edge.

•Only several days after the bathroom had been handed over I was made aware you were unhappy with the screen and after explaining that's the screen that comes with the bath you picked, you became abusive over text messages and later deleted the messages. I offered to change the screen twice and asked that all correspondence be done through email but this only seemed to upset you further and I received an abusive phonecall from your daughter. It was only then that I revoked my offer to change the screen and I asked trusted trader to mediate.

•I offered £100 refund and also waived an invoice amounting to £140 for radiators you asked to be removed and refitted bringing the total to £240. That is more than enough to purchase a screen of your choice and have a professional install it

Throughout the job we accommodated several changes at our expense to keep your bathroom within your budget, you commented several times that you were impressed with how professional and personable I was and even said you wrote a glowing review mentioning this so for things to end up like this is very upsetting.

We always want to leave our customers with a great experience and our reviews reflect this, however I'm not sure what more we could have done for you to be happy, however your feedback is appreciated and will help us going forward.
review stars review stars review stars review stars review stars   31st October 2024
Value of Products/Services or Work Performed: £1001 - £5000
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I got my bathroom fully transformed and the attention to detail and quality of work done was absolutely outstanding. Gordon is very hard working and very considerate while working in my home.
I'm honestly blown away with the end result and would highly recommend him and would most definitely use him again.
100% all round guaranteed satisfaction!!
review stars review stars review stars review stars review stars   24th October 2024
Value of Products/Services or Work Performed: £1 - £1000
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Gordon fitted a new thermostat and that got our heating working again and ensured the wiring was all in order. He was easy to reach on the phone and by text, was clear and upfront about availability, cost and timing and explained clearly what he was going to do in advance and why. I would recommend his services based on our experience.
review stars review stars review stars review stars review stars   3rd October 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Gordon responded quickly to my enquiry, quoted a good price, and rearranged his schedule to prioritise us because we had no heating or hot water. He carried out the work - replacing our boiler - very professionally and it was a pleasure to have him in our home. When a problem in our central heating appeared the next day he came right back and diagnosed it - something that the previous engineer should probably have noticed!
review stars review stars review stars review stars review stars   27th September 2024
Value of Products/Services or Work Performed: £5001 - £25,000
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Would highly recommend Gordon for his professionalism, really good communication, quality of work and value for money for our main bathroom and ensuite.

Review Image 1 for Cairney Heating & Plumbing Review Image 2 for Cairney Heating & Plumbing 
review stars review stars review stars review stars review stars   26th August 2024
Value of Products/Services or Work Performed: £5001 - £25,000
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Gordon supplied and fitted a ground floor shower room for a person with limited mobility.
Everything about the service Gordon provided was exceptional. He is a really friendly and outgoing guy which makes everything else so much easier.
This project was a re- fit so the design process was quite straightforward. However, Gordon made a number of practical suggestions about the placement of support handles and an increased toilet height which were not immediately obvious but very worthwhile.
Gordon’s selection of components; wet-wall panels, flooring and brassware all represented good quality and the best value for money.
The installation itself was completed in 41/2 days with minimal disruption. All carpeted and wall surfaces in the immediate vicinity of the installation were thoroughly protected and cleaned at the end of each day.
The fit- out was done with great precision and attention to detail and cleaned- down and checked before being handed over. All debris was bagged and collected by a licensed waste disposal team the end of the job.
I cannot recommend Gordon highly enough. Not only is work is meticulous but he is a pleasure to have working in the house. His patience and empathy in dealing with his elderly, vulnerable client in this case was commendable.

Review Image 1 for Cairney Heating & Plumbing by David Gibson 
review stars review stars review stars review stars review stars   23rd August 2024
Value of Products/Services or Work Performed: £1 - £1000
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Had a faulty boiler that kept losing pressure and Gordon did a wonderful job of fixing it. 10/10 communication and service. great value for money. i would highly recommend and i will definitely be contacting again in the future for other work.
review stars review stars review stars review stars review stars   1st August 2024
Value of Products/Services or Work Performed: £5001 - £25,000
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brilliant job and Gordon does a really high standard finish.
review stars review stars review stars review stars review stars   31st July 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Complete bathroom
Totally transformed my bathroom,outstanding service from start to finish,gordon is very professional,very tidy,job completed on time.
Would highly recommend.
Ceiling lights
Again very professional,few wee issues with one of lights,gordon sorted it out no problem at all,
Any plumbing,electrics,he is your guy.

Review Image 1 for Cairney Heating & Plumbing by Caroline greer Review Image 2 for Cairney Heating & Plumbing by Caroline greer 
review stars review stars review stars review stars review stars   29th July 2024
Value of Products/Services or Work Performed: £5001 - £25,000
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Got nothing but praise for the work done by Gordon. My wet room old and sad. I now have a bright, updated and clean shower room.

Review Image 1 for Cairney Heating & Plumbing by Helen Kelly Review Image 2 for Cairney Heating & Plumbing by Helen Kelly 
review stars review stars review stars review stars review stars   25th July 2024
Value of Products/Services or Work Performed: £1 - £1000
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Gordon came to fix some plumbing issues with my bathroom. He connected some pipes for me and fitted a new shower for me After being let down by other tradesman Gordon came to the rescue and sorted my bathroom as it was needing done quickly as was selling the property. Very trustworthy, reliable, professional and well priced. Couldn't recommend Gordon enough.
review stars review stars review stars review stars review stars   25th July 2024
Value of Products/Services or Work Performed: £5001 - £25,000
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I had full toliet took apart to empty room as it was for a old disabled person so i asked for wetwalls shower new toliet pan and i love it fancy lights too . The guy gordon is great hard worker even cleans up after the job takes away your rubbish and great prices too so if you want a excellent job get this worker as he is honest guy.