In association with East Lothian Council
East Lothian
Trusted Trader

XKYEnergy Limited

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 4.9 out of 5 based on 19 reviews and feedback.
Trusted Trader member since 2024.

XKYEnergy Limited
1/8 Borthwick View
Loanhead
EH20 9QH
0131 261 7880

Trade Associations

Business Information

Our core expertise lies in the end-to-end installation of Air and Ground Source Heat Pumps, Biomass Boilers, Solar PV systems, Gas Boilers, including Hot Water Priority Systems, and Underfloor Heating.

Additionally, we offer consultancy services to guide our clients in making informed decisions about their energy needs.

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Reviews and Feedback

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4.9 out of 5 based on 19 reviews.
Order by:
review stars review stars review stars review stars review stars   2nd September 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Annual maintenance, repairs and emergency call outs for biomass boiler central heating system. For at least 5 years.
They have been very reliable, timely and helpful at all times. Polite staff with expertise, judgement and insight.
Delighted to recommend them.

review stars review stars review stars review stars review stars   27th August 2024
Value of Products/Services or Work Performed: £5001 - £25,000
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These guys really understand the heat pump business and how to fit the most suitable unit or each house. It is a very complex field and many companies in the UK really do not fully understand the technology... These guys are good.
review stars review stars review stars review stars review stars   27th August 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Over the years the principal of the company has done plumbing and gas work for us. He always arrived when promised. He is always courteous, respectful of property, answers questions truthfully, completes jobs carefully and quickly.

review stars review stars review stars review stars review stars   27th August 2024
Value of Products/Services or Work Performed: £5001 - £25,000
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XKY delivered our Air to water heat pump system with underfloor heating. The team is utterly professional and does what they say they will.
review stars review stars review stars review stars review stars   22nd August 2024
Value of Products/Services or Work Performed: £1 - £1000
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I use this company for boiler servicing and purchasing of boiler parts. Comprehensive service with instructions and advice on boiler operation from Sam on his visit. Secondly the purchase of Boiler parts. Always very receptive to any queries raised. Excellent customer service. I would recommend this company.

review stars review stars review stars review stars review stars   19th August 2024
Value of Products/Services or Work Performed: £25,000+
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Can't thank the team at XKY enough for professionalism and approachability they have shown us!
From taking over a large system installed by cowboys (for want of better terminology!) To installing a complete heating network in our holiday cabins, to installing a secondhand biomass boiler nothing has been too much trouble.
Genuinely can't rate Zoltan, Tibor and team highly enough!
review stars review stars review stars review stars review stars   14th August 2024
Value of Products/Services or Work Performed: £1 - £1000
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Biomass boiler service.
Excellent service, this company knows it's business and the staff are great.
Definitely a positive experience.
review stars review stars review stars review stars review stars   31st July 2024
Value of Products/Services or Work Performed: £1 - £1000
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Regular annual air-source heat pump service. This is the third service and Sam the engineer has always been extremely efficient, friendly (and dog-friendly), knowledgeable and informative. The entire process of booking an appointment through to receiving the invoice is friendly, staightforward and unproblematic. I'd have no problem with recommending this company and have already done so to several neighbours who have all expressed satisfaction with the service.

review stars review stars review stars review stars review stars   29th July 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Regular maintenance services on Wood pellet boiler,always reliable and 1st class work completed on time
review stars review stars review stars review stars review stars   26th June 2024
Value of Products/Services or Work Performed: £1 - £1000
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We have used XKY Energy for several years to sercive our biomass boilers. The whole team is professional, knowledgeable and deliver a very reliable service.
review stars review stars review stars review stars review stars   24th June 2024
Value of Products/Services or Work Performed: £1 - £1000
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I’ve been using this company for my maintenance and annual service on my biomass boiler and have been very happy with the service I have received. If I have a problem there is always a quick response and advice to help me.
review stars review stars review stars review stars review stars   20th June 2024
Value of Products/Services or Work Performed: £5001 - £25,000
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XKYEnergy Limited fitted a new gas boiler and hot water cylinder in our 4-bedroom flat in 2022, and have since performed two annual services. We have been extremely happy with their services - from the initial visit to supply a quote, through the installation and annual visits. Their customer service is excellent - we always get quick responses to emails, the engineers arrive on time, they are knowledgeable and friendly. We also like XKYEnergy's commitment to sustainability - even though they fitted a gas boiler for us, we have explored heat pump options with them and they keep us updated on new options that we may want to use in the future. They are just lovely people to work with and we'd recommend them wholeheartedly.

review stars review stars review stars review stars review stars   14th June 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Everyone working at XKY is super friendly and pleasure to have worked with. They so clearly know what they’re talking about and the work done has been of the highest quality. I’m really pleased with the hot water cylinder installation and hope to proceed with a heat pump soon.
review stars review stars review stars review stars review stars   31st May 2024
Value of Products/Services or Work Performed: £5001 - £25,000
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Full renewables package on an eco home including ASHP, solar thermal, underfloor heating, domestic hot water, bathroom fitting.

Review Image 1 for XKYEnergy Limited by Jonathan nightingale 
review stars review stars review stars review stars review stars   15th May 2024
Value of Products/Services or Work Performed: £1001 - £5000
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We have used XKY Energy Limited for many years with many different projects and services. Recently they have installed 3x Give Energy solar system with battery in our staff accommodation and it works so well.
They look after our Biomass boiler as well, always helpful when we need them, very knowledgeable and experienced with renewables. Competitive quotes for any work, reliable and super friendly!
review stars review stars review stars review stars review stars   22nd April 2024
Value of Products/Services or Work Performed: £1 - £1000
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XKYEnergy Ltd serviced my gas boiler. The engineer turned up on time and carried out the service to my complete satisfaction. He cleaned up at the end and left the working area spotless.
I wish there were more companies that were as efficient as this one

Will certainly use this company for any future needs.
review stars review stars review stars review stars review stars   17th April 2024
Value of Products/Services or Work Performed: £1 - £1000
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XKY Energy have been servicing my biomass boiler for more than seven years and I have seen the company grow. I have always received a first class service from them. They are extremely proficient at what they do. Biomass boilers are not simple and require a high degree of specialist knowledge and expertise to keep them running efficiently. XKY have a simple booking system, a text alert for the engineer's arrival time, and good office back up - the phones are always answered promptly. They deal with breakdowns and emergencies quickly and effectively. They are an excellent service provider.
review stars review stars review stars review stars review stars   14th April 2024
Value of Products/Services or Work Performed: £5001 - £25,000
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We had an Air Source Heat Pump installed in October 2022. This was to replace the existing Oil fuelled system. Prior to installation potential problems were identified in respect of pipe spacing in the existing underfloor heating system installed 23 years earlier and potential solutions identified. Another company refused to install a system unless I could confirm the pipe spacing but they made no attempt to investigate this. XKY took steps to do this so I could make an informed decision. This was typical of their approach in keeping us informed as much as possible.
They are not a big company and cover a big area in terms of area and types of installation, which can sometimes they attend as soon as I wood have liked but the quality of work was worth waiting for. We also got them to rectify a problem with our solar installation, which they did not fit.

review stars review stars review stars review stars review stars   11th April 2024
Value of Products/Services or Work Performed: £1 - £1000
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I have used XKY for a number of years to do regular servicing and system upgrades. They are excellent and have no hesitation to recommend.
They are currently quoting me for a Solar Panel system install - I am confident they will do a great job.