In association with East Lothian Council
East Lothian
Trusted Trader

XKYEnergy Limited

review stars review stars review stars review stars review stars
 4.9 out of 5 based on 34 reviews and feedback.
Trusted Trader member since 2024.

XKYEnergy Limited
1/8 Borthwick View
Loanhead
EH20 9QH
0131 261 7880

Trade Associations

Business Information

Our core expertise lies in the end-to-end installation of Air and Ground Source Heat Pumps, Biomass Boilers, Solar PV systems, Gas Boilers, including Hot Water Priority Systems, and Underfloor Heating.

Additionally, we offer consultancy services to guide our clients in making informed decisions about their energy needs.

Trader Map Location

Reviews and Feedback

review stars review stars review stars review stars review stars
4.9 out of 5 based on 34 reviews.
Order by:
review stars review stars review stars review stars review stars   17th December 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Annual gas check. Good communication in arranging appointments and thorough checking of our boiler.

review stars review stars review stars review stars review stars   28th November 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Firstly, I have used this company for the installation of an Air Source Heat Pump. The work and service was excellent. The work, which is the subject of this review, was initially instigated as I believed it was connected to the ASHP but that turned out not to be the case. The engineer who attended quickly ascertained that the damage was caused by mice having eaten through plastic pipes causing water to leak onto the floors. This was quickly rectified and the pipes concerned were replaced by copper ones and advice was given on future proofing this problem. They attended same day and came back the following day to rectify a minor problem. Contact was maintained through their very helpful office staff (Hanan take a bow) and the engineer via mobile.
They are a small company but take pride in their work and customer service.
review stars review stars review stars review stars review stars   19th November 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Always a really good job done, positive attitude both from office staff and engineers, a happy repeat customer.

review stars review stars review stars review stars review stars   12th November 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We have used XKY Energy to service and maintain our biomass boiler for several years. They are a very reliable and professional company.
review stars review stars review stars review stars review stars   7th November 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Very happy to have discovered XKY Energy Ltd and would recommend them to anyone
review stars review stars review stars review stars review stars   7th November 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Servicing and repairs of wood pellet boiler and associated systems and controls at a relatively remote location, over many years.
XKY Energy have proved themselves to be attentive and responsive and able to respond when required, not just on routine servicing but also with unexpected breakdowns. Staff are consistent and we have a relationship with them which would be hard to better anywhere.
review stars review stars review stars review stars review stars   28th October 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
XKY Energy has serviced our biomass boiler for several years now and they have provided an efficient and reliable service not only in the quality of workmanship but also with valuable advice on all aspects of looking after the equipment and its fuel. Very pleased to continue our successful relationship.
review stars review stars review stars review stars review stars   25th October 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Annual service of air source heat pump. Efficient, very good communication by the engineer. I have no hesitation in recommending this company.
review stars review stars review stars review stars review stars   25th October 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
XKY took over the service contract of our wood pellet boiler after the installer sold off this aspect of their business.

We have used XKY consistently over 7+ years. They are pleasant approachable people who are able to discuss service issues knowledgeably. They have replaced various parts of the boiler and problem solved heating problems promptly.

Their communication is good and they're pretty responsive to both calls and emails.
review stars review stars review stars review stars review stars   11th October 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Servicing gas boiler checking gas hob and fitting new switch to kick board heater
review stars review stars review stars review stars review stars   9th October 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Gas boiler service and repair. This was completed competently to a high standard and at a fair and reasonable price. I have used XKY Energy for a number of years and have consistently had a professional and friendly experience.
review stars review stars review stars review stars review stars   9th October 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Annual service of gas boiler and gas hob. The gas boiler was originally installed by Tibor and has been serviced by him ever since. Work has always been carried out professionally and on-time. A friendly and reliable company which I am happy to recommend.

review stars review stars review stars review stars review stars   18th September 2024
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Excellent and considerate work at all times. Zoltan and his team were a pleasure to work with
review stars review stars review stars review stars review stars   10th September 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Serviced heat pump. Very polite and helpful staff. Prompt replies to enquiries. The engineer was very knowledgeable and the office staff very professional.
review stars review stars review stars review stars review stars   9th September 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
XKYEnergy installed a replacement boiler for me. Communication was excellent, the price was competitive, the installation went well and the new boiler is working very well too. I'm also saving a fair bit of money now on bills compared to my old boiler. Recommended.
review stars review stars review stars review stars review stars   2nd September 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Annual maintenance, repairs and emergency call outs for biomass boiler central heating system. For at least 5 years.
They have been very reliable, timely and helpful at all times. Polite staff with expertise, judgement and insight.
Delighted to recommend them.

review stars review stars review stars review stars review stars   27th August 2024
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
These guys really understand the heat pump business and how to fit the most suitable unit or each house. It is a very complex field and many companies in the UK really do not fully understand the technology... These guys are good.
review stars review stars review stars review stars review stars   27th August 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Over the years the principal of the company has done plumbing and gas work for us. He always arrived when promised. He is always courteous, respectful of property, answers questions truthfully, completes jobs carefully and quickly.

review stars review stars review stars review stars review stars   27th August 2024
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
XKY delivered our Air to water heat pump system with underfloor heating. The team is utterly professional and does what they say they will.
review stars review stars review stars review stars review stars   22nd August 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I use this company for boiler servicing and purchasing of boiler parts. Comprehensive service with instructions and advice on boiler operation from Sam on his visit. Secondly the purchase of Boiler parts. Always very receptive to any queries raised. Excellent customer service. I would recommend this company.

1 2 »