W.H.KAY
W.H.KAY
Spring House, 41 Boggs Holdings
Pencaitland
EH34 5BJ
Spring House, 41 Boggs Holdings
Pencaitland
EH34 5BJ
01875 341348
07712 710 952
Trader Categories and Services
Property Maintenance, Roofers and Roof Repairs, Builders, Flat Roofing, Lead Roofing & Flashings, Cupolas & Roof-Lights, UPVC Windows and Doors, Timber Windows & Doors, Kitchen Fitting, Carpenters & Joiners, Double Glazing Installers, Door Installation & Door Repairs, Roof Slate & TilingBusiness Information
We are a small family run Building, Joinery & Roofing business established over 45 years, we are based near Pencaitland East Lothian.
Reviews and Feedback





5.0 out of 5 based on
452 reviews.
Order by:




Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Repairs were to a flat roof extension. We had a couple of leaks that two other roofers had failed to repair. David Kay was very knowledgeable and pointed out several deficiences in the building work that could have contributed to the leaks. He applied sealant etc. This seems to have sorted out one leak but the other has reappeared occasionally but not recently here's hoping!
His charges seem high but if it works then I'm happy - we've already "wasted" money with others to little or no benefit.
We would use him again.
His charges seem high but if it works then I'm happy - we've already "wasted" money with others to little or no benefit.
We would use him again.
Sandy Wilson





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
I have used WHKay over the years for roof maintenance. Friendly, knowledgeable and sorted out issues quickly. Would highly recommend.
Gateth





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
A great team, they came out to look at a leaking 40 year old flat roof and fixed it while they were here. They found the leak was mainly due to other reasons and they re sealed part of the roof edges.
Very relieved that we didn’t need a new roof!
Thoroughly recommend this company,
Very relieved that we didn’t need a new roof!
Thoroughly recommend this company,
Robert Hardy





Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
New rear roof dormers x 2, and a general tile main roof revamp. A truly excellent service resulting in two superb new dormers at the rear of my house and a main roof than no longer leaks. All debris was completely cleared leaving my home spotless. A highly recommended trader - I could not have asked for better.
Patrick Edward Cecil Gascoigne





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Facia repaired, guttering and down pipe replaced plus bathroom vent repaired.
We are absolutely deighted with thw completed work!
These chaps never let us down, they are polite, helpful, professional, exceptionally proficient in their work/trade.
There is never any mess to clear up, we would never think of using anyone other than the Kay brothers!
We are absolutely deighted with thw completed work!
These chaps never let us down, they are polite, helpful, professional, exceptionally proficient in their work/trade.
There is never any mess to clear up, we would never think of using anyone other than the Kay brothers!
annie Brown





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Gutters cleaned thoroughly of excessive moss, slime and dirt due to close proximity of large trees near the property. Have used W.H.Kay a number of times now for this type of roof and building work and found them to be punctual, reliable, trustworthy and very good to deal with. Additionally, no mess made and all residues removed from site.
D. Mitchell





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
The late March & early April rain caused my roof to leak & rain water to come into my hall.
I contacted a couple of roofing companies, but only William H Kay treated this like the emergency it was.
They asked for photos of the external & internal areas, after which they advised me what would need doing & the expected cost, which I accepted, & David turned up a couple of days later.
He did an amazing job of clearing away decades of rubble & found numerous problems in the section involved, all of which he photographed to show & discuss with me before he carried out any work, then took more pics afterwards, & what a difference, & everything seems fine again, so money well spent.
I paid my bill today, & because I will certainly use them again, I also sent them an email asking to be added to any waiting list they have, as well as detailing another 3 jobs I would like done this year.
I contacted a couple of roofing companies, but only William H Kay treated this like the emergency it was.
They asked for photos of the external & internal areas, after which they advised me what would need doing & the expected cost, which I accepted, & David turned up a couple of days later.
He did an amazing job of clearing away decades of rubble & found numerous problems in the section involved, all of which he photographed to show & discuss with me before he carried out any work, then took more pics afterwards, & what a difference, & everything seems fine again, so money well spent.
I paid my bill today, & because I will certainly use them again, I also sent them an email asking to be added to any waiting list they have, as well as detailing another 3 jobs I would like done this year.
Margaret Jeffrey





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
We have used W.H.Kay several times for repairs to our roof over the years. They are always quick with communication, reliably turn up, reasonably priced and do an excellent job. We recommend them to everyone.





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Three new windows fitted in one day - all done very efficiently and cleanly. The quality of fit and finish inside and outside around the window frames is excellent - we're very happy with the result. The windows have made a tremendous difference to the warmth of our house too. We'll certainly use WH Kay again for further home improvements and would recommend them.





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Excellent work again - really quick response and very friendly service




Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Roof tiles replaced in a timely manner and they left the area clean and tidy.





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Very fast response to a request to repair storm damage. Will definitely use again if roofing work is needed.
Liam Mackenzie





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
David Kay was the 4th trader we had out to look at a long-standing issue with an overflowing gutter under our eaves.
However he was the first to properly investigate, even setting up a hosepipe to fill the gutter to see where the issue was.
He also took the time to clear the gutter of debris to check that wasn’t the cause of the issue. On the first visit he also noticed and addressed a few slipped tiles on the roof.
David then provided an estimate for the work (1/7 the cost of a previous estimate from another company) and returned within a week to complete it.
Key works:
-Removal of cement around the Gutter along the problem area and removal of approximately 10- 14 tiles replacement with new tiles.
-Supply and fit of new cement board to hold new cement in place and away from top edge of gutter to allow us to lift the gutter up slightly to prevent from leaking.
- re cementing between tiles at front to prevent birds from entering roof space.
I found WH Kay to be far superior to any other companies that came out to assess the job. They clearly are very experienced, extremely trustworthy, and actually interested to get to the bottom of issues and fix them. I’d wholeheartedly recommend them to anyone struggling to identify a firm they can rely on for a quality job
However he was the first to properly investigate, even setting up a hosepipe to fill the gutter to see where the issue was.
He also took the time to clear the gutter of debris to check that wasn’t the cause of the issue. On the first visit he also noticed and addressed a few slipped tiles on the roof.
David then provided an estimate for the work (1/7 the cost of a previous estimate from another company) and returned within a week to complete it.
Key works:
-Removal of cement around the Gutter along the problem area and removal of approximately 10- 14 tiles replacement with new tiles.
-Supply and fit of new cement board to hold new cement in place and away from top edge of gutter to allow us to lift the gutter up slightly to prevent from leaking.
- re cementing between tiles at front to prevent birds from entering roof space.
I found WH Kay to be far superior to any other companies that came out to assess the job. They clearly are very experienced, extremely trustworthy, and actually interested to get to the bottom of issues and fix them. I’d wholeheartedly recommend them to anyone struggling to identify a firm they can rely on for a quality job
Gerry Williams





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
I had Alan and David come to check my roof and clear the gutters. Although very busy, they were able to fit the work in quite soon after I had made the original request. They are very punctual, undertook the work and took all materials away with them.
I have used this company a no. of times over the years for large and small jobs and have always been happy with their work and professionalism so would highly recommend.
I have used this company a no. of times over the years for large and small jobs and have always been happy with their work and professionalism so would highly recommend.
Eileen Morrison





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Very high winds caused the ridge on roof to break and fall drown. Text David and he came next day to make it safe. He then came back to fix ridge and cement round, also seal up other ridges to stop wind and rain getting to them.
Great service and great work.
Thanks again David!
Great service and great work.
Thanks again David!
A Reynolds





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
A roof check and roof tiles replaced and advice given on possible other outside work.
David and his brothers are reliable, haonest, hardworking tadesman. They have done many jobs for us and we are always delighted with the completed tasks.
Both are always polite and very pleasant to have in / around the house and have no reservations in recommending them.
David and his brothers are reliable, haonest, hardworking tadesman. They have done many jobs for us and we are always delighted with the completed tasks.
Both are always polite and very pleasant to have in / around the house and have no reservations in recommending them.
annie Brown





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
We had a problem with water penetration from around our Velux Window. They promptly replied to our call for help. David came and thoroughly investigated the problem. He showed us what they planned to do and then did it. So far, no problems with the fix.
We also asked them to look at a problem with our gutter. David diagnosed the underlying problem with great care and then did a repair which hopefully will do the trick.
Throughout, David was easy to work with. He was constructive. It was a pleasure to deal with him.
We also asked them to look at a problem with our gutter. David diagnosed the underlying problem with great care and then did a repair which hopefully will do the trick.
Throughout, David was easy to work with. He was constructive. It was a pleasure to deal with him.





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Replacing roof tiles, plus checking condition of other roof tiles.
Very happy with work done and service.
Very happy with work done and service.
Jean Johnston





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
replacing a ridge tile following recent storms -
easy to deal with - advised likely cost beforehand
easy to deal with - advised likely cost beforehand
J Webster





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Pleased with work that was carried out by W. H. Kay
(1) The work that was carried out was to replace a broken down pipe, supply new down down pipe with all the fittings, then fix to the wall.
(2) Repair a broken gutter with a new section of gutter, and seal.
(3) Adjust down pipe by lifting up to meet the existing outlet and secure to the wall.
Regards
Allan Jardine
(1) The work that was carried out was to replace a broken down pipe, supply new down down pipe with all the fittings, then fix to the wall.
(2) Repair a broken gutter with a new section of gutter, and seal.
(3) Adjust down pipe by lifting up to meet the existing outlet and secure to the wall.
Regards
Allan Jardine
Allan Jardine