In association with East Lothian Council
East Lothian
Trusted Trader

W.H.KAY

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 5.0 out of 5 based on 444 reviews and feedback.
Trusted Trader member since 2017.

W.H.KAY
Spring House, 41 Boggs Holdings
Pencaitland
EH34 5BJ
01875 341348
07712 710 952

Business Information

We are a small family run Building, Joinery & Roofing business established over 45 years, we are based near Pencaitland East Lothian.

Reviews and Feedback

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5.0 out of 5 based on 444 reviews.
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review stars review stars review stars review stars review stars   11th December 2024
Value of Products/Services or Work Performed: £1 - £1000
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Fitted the job in at relatively short notice and did a really tidy job completed to a high standard.
review stars review stars review stars review stars review stars   5th December 2024
Value of Products/Services or Work Performed: £1 - £1000
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Repaired faulty cement work in roof valley, checked over roof and replaced some broken pantiles.
I have used them several times for joinery and roof work and, once again, they were excellent.
review stars review stars review stars review stars review stars   4th December 2024
Value of Products/Services or Work Performed: £1 - £1000
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Real craftsmen.
Replaced rotten wood in our for conservatory roof.We would have them do any work we require in the future.
review stars review stars review stars review stars review stars   2nd December 2024
Value of Products/Services or Work Performed: £1 - £1000
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W.H. Kay renewed a corner of plastic guttering at the front of our house, and also reset and stuck in place a couple of lose roof tiles at the rear of our house - due to wind damage.

We are very happy with these repairs. David and Alan came out to do the work, and we found them to be professional, happy, and easy to work with. This company had done some work for us in the past to a very satisfactory standard, and as a result we had no hesitation in contacting them again to do these most recent repairs. They respond to your e-mails. They admit that they are very busy with work, but they will make time for you, if you are willing to wait a few weeks for the work to be done. Unlike some companies nowadays, they are able/willing to do small repairs/jobs - not just the big jobs. So we would very much recommend them.

from Alison A

review stars review stars review stars review stars review stars   21st November 2024
Value of Products/Services or Work Performed: £1 - £1000
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Have used David and Alan a number of times over the years and found them to be reliable and honest and the work done of high quality.
review stars review stars review stars review stars review stars   21st November 2024
Value of Products/Services or Work Performed: £1 - £1000
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The guys came and sorted out a number of issues to the roof and guttering and delivered a quality job - highly recommended
review stars review stars review stars review stars review stars   18th November 2024
Value of Products/Services or Work Performed: £1 - £1000
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Replaced cement on gable and repaired and improved drainage on gutters at roof level. David was very honest and straightforward about constraints in scheduling work and willing to negotiate around start times. Performed work to high standard in time specified and cleared up well and kept to estimate on quoted invoice.
review stars review stars review stars review stars review stars   18th November 2024
Value of Products/Services or Work Performed: £1 - £1000
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We asked the Kays to come to check over our roof before the winter. We have used them before and recommend them as consistently reliable, thorough and trustworthy.

review stars review stars review stars review stars review stars   13th September 2024
Value of Products/Services or Work Performed: £1 - £1000
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David Kay has done several jobs for us over the years, all highly satisfactory. This job was the replacement of two windows in difficult locations in a historic building. They came on time, took great care and did a fine job.
review stars review stars review stars review stars review stars   9th September 2024
Value of Products/Services or Work Performed: £1001 - £5000
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David and Alan replaced all the guttering and facias at the extension on the back of my house. This turned out to be quite a job as the original builders had done a terrrible bodge. David and Alan had to install roof timbers which should have been there in the first place, which took extra time and effort. Despite the setbacks and the rain they did a great job, and were cheerful and accommodating throughout. I feel reassured that they have made it all good and it will last for a long time now, and it looks great! Thanks to both, a pleasure to do business with.
review stars review stars review stars review stars review stars   12th August 2024
Value of Products/Services or Work Performed: £1 - £1000
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Clearing gutters and fixing defective part of gutter.

review stars review stars review stars review stars review stars   4th August 2024
Value of Products/Services or Work Performed: £1001 - £5000
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A sun pipe was installed. Alan was not available straight away as he had other work booked. I took this as a good sign and so it proved. When the work was done Alan, and his helper, turned up at the agreed time and date and carried out the task in a cheerful and friendly manner. The job was completed in the agreed time frame and they tidied up afterwards. All in all I am highly satisfied with the work done and would recommend Alan to future customers.
review stars review stars review stars review stars   10th July 2024
Value of Products/Services or Work Performed: £1 - £1000
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Repairs were to a flat roof extension. We had a couple of leaks that two other roofers had failed to repair. David Kay was very knowledgeable and pointed out several deficiences in the building work that could have contributed to the leaks. He applied sealant etc. This seems to have sorted out one leak but the other has reappeared occasionally but not recently here's hoping!
His charges seem high but if it works then I'm happy - we've already "wasted" money with others to little or no benefit.

We would use him again.
review stars review stars review stars review stars review stars   10th July 2024
Value of Products/Services or Work Performed: £1 - £1000
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I have used WHKay over the years for roof maintenance. Friendly, knowledgeable and sorted out issues quickly. Would highly recommend.
review stars review stars review stars review stars review stars   1st July 2024
Value of Products/Services or Work Performed: £1 - £1000
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A great team, they came out to look at a leaking 40 year old flat roof and fixed it while they were here. They found the leak was mainly due to other reasons and they re sealed part of the roof edges.
Very relieved that we didn’t need a new roof!
Thoroughly recommend this company,
review stars review stars review stars review stars review stars   29th June 2024
Value of Products/Services or Work Performed: £5001 - £25,000
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New rear roof dormers x 2, and a general tile main roof revamp. A truly excellent service resulting in two superb new dormers at the rear of my house and a main roof than no longer leaks. All debris was completely cleared leaving my home spotless. A highly recommended trader - I could not have asked for better.
review stars review stars review stars review stars review stars   9th May 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Facia repaired, guttering and down pipe replaced plus bathroom vent repaired.
We are absolutely deighted with thw completed work!
These chaps never let us down, they are polite, helpful, professional, exceptionally proficient in their work/trade.
There is never any mess to clear up, we would never think of using anyone other than the Kay brothers!
review stars review stars review stars review stars review stars   7th May 2024
Value of Products/Services or Work Performed: £1 - £1000
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Gutters cleaned thoroughly of excessive moss, slime and dirt due to close proximity of large trees near the property. Have used W.H.Kay a number of times now for this type of roof and building work and found them to be punctual, reliable, trustworthy and very good to deal with. Additionally, no mess made and all residues removed from site.
review stars review stars review stars review stars review stars   7th May 2024
Value of Products/Services or Work Performed: £1 - £1000
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The late March & early April rain caused my roof to leak & rain water to come into my hall.
I contacted a couple of roofing companies, but only William H Kay treated this like the emergency it was.
They asked for photos of the external & internal areas, after which they advised me what would need doing & the expected cost, which I accepted, & David turned up a couple of days later.

He did an amazing job of clearing away decades of rubble & found numerous problems in the section involved, all of which he photographed to show & discuss with me before he carried out any work, then took more pics afterwards, & what a difference, & everything seems fine again, so money well spent.

I paid my bill today, & because I will certainly use them again, I also sent them an email asking to be added to any waiting list they have, as well as detailing another 3 jobs I would like done this year.
review stars review stars review stars review stars review stars   15th April 2024
Value of Products/Services or Work Performed: £1 - £1000
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We have used W.H.Kay several times for repairs to our roof over the years. They are always quick with communication, reliably turn up, reasonably priced and do an excellent job. We recommend them to everyone.

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