In association with East Lothian Council
East Lothian
Trusted Trader

Melville Whitson and Muir Ltd

review stars review stars review stars review stars review stars
 5.0 out of 5 based on 269 reviews and feedback.
Trusted Trader member since 2017.

Melville Whitson and Muir Ltd
22A Edinburgh Road
Dalkeith
EH22 1JR
0131 660 1480
FaceBook   Twitter  

Trade Associations

Images and Photographs

Select any image to see a larger version.
Image 1 for Melville Whitson and Muir Ltd Image 2 for Melville Whitson and Muir Ltd Image 3 for Melville Whitson and Muir Ltd Image 4 for Melville Whitson and Muir Ltd

Business Information

Welcome to Melville & Whitson Plumbing and Heating Engineers, a family owned and run business, established in 1978.

Trader Map Location

Reviews and Feedback

review stars review stars review stars review stars review stars
5.0 out of 5 based on 269 reviews.
Order by:
review stars review stars review stars review stars review stars   22nd November 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Replacement of Megaflo cylinder that had failed under guarantee, so we only paid for the labour and incidentals (we replace the pump and the other motorised valve as well). The work was carried out efficiently and on time with minimal disruption. Very good staff and I would not hesitate to recommend them.

review stars review stars review stars review stars review stars   9th November 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Boiler service. The workers from this company are always prompt, knowledgeable, polite and efficient. Great to have reliable heating engineers that I trust.
review stars review stars review stars review stars review stars   30th October 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Boiler service - this company was recommended to me and have used them now for several years. Would recommend to others.
review stars review stars review stars review stars review stars   13th October 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Excellent work done on an old underfloor heating system that no other heating contractor would touch. They sourced a part at a price that was not astronomical compared with the manufacturers original. Also Chris was more than happy to give advice and recomendations for the rest of the heating system in conversation
Would definitely use Melville Whitson and Muir again
review stars review stars review stars review stars review stars   12th October 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Gas fire required service and safety check - engineer took time to explain fully all that was to be done.
Full examination revealed fault in flue - will be rectified shortly.

review stars review stars review stars review stars   5th October 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars
Review Comments
Refitting of ensuite shower cubicle
Tradesman was excellent and very careful and tidy in the house, all floor coverings protected Cleaned up at the end of each day
Very pleased with the job
Two small snags which were dealt with
review stars review stars review stars review stars review stars   24th September 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Very pleasant plumber who arrived on time and fixed the leak, leaving no mess. Thank you.
review stars review stars review stars review stars review stars   22nd September 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Melville and Whitson replaced my gas boiler. The cost of this was much better than I feared and was carried out quickly and efficiently. I now can see in another winter with no heating or hot water worries! Many thanks to Chris for arranging this and Steven for his hard work and expertise fitting the boiler. The new boiler is quiet and efficient. Many thanks.
review stars review stars review stars review stars review stars   8th September 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Piping and parts replaced due to leak. Prompt ,efficient,polite service.Very reasonable bill.Would not hesitate to use this firm again.
review stars review stars review stars review stars review stars   6th September 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Had a new external oil fired boiler fitted. Very happy with the quality of the survey,recommendations given and the work carried out.
review stars review stars review stars review stars review stars   1st September 2023
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Where would we be without Chris and Stevie!! Another great job tackled by the boys. Hot water cylinder, immersion and three radiators replaced in the way you’d expect from MWM.
Quality job completed in a clean tidy manor. Any issues dealt with professionally.
Pleasure to have them working in the house again!
Looks like they’ll be back too. Cold water tank next.
Highly recommend. 5 stars again.
review stars review stars review stars review stars review stars   23rd August 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Carried out emergency work to leak from hidden toilet system. Came very quickly and fixed the problem and also sorted out an additional toilet in another bedroom en-suite that was starting to leak as well.

Very reliable, trusted and professional in the work they delivered.
review stars review stars review stars review stars review stars   17th August 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
we had our boiler serviced he arrived on time did an excellent job and cleaned up after himself I would recommend thank you

review stars review stars review stars review stars review stars   17th August 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We have used Melville Whitson for 8 years for the annual service of our hot water cylinder system .They have always been extremely efficient ,friendly and informative and reasonable with their charges .we highly recommend them .
review stars review stars review stars review stars review stars   1st August 2023
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We had a completely new bathroom installed.

Kevin spent time with us going through choices of materials and fittings and kept the project moving.

We had quotes from a few other companies but we liked the fact that we had a brochure to show us the type of sink and shower etc we would be getting and there was a large choice of wallboards. As the bathroom was going to be fitted out mainly with wallboards this was important to us. Also we only had to wait a few months before the job took place.

Nicky and Robbie arrived and pulled the old bathroom out and proceeded to fit in the new bathroom. Nicky made a great deal of effort making sure everything was perfect. He is very precise, resulting in a lovely job. Dean did the plastering and a special thanks to Martin (Potsy Paint) who Kevin recommended to us and who came at short notice and did an excellent job painting and the ceiling and the one remaining blank wall.

We could recommend all the above. We are thrilled with our new bathroom.
review stars review stars review stars review stars review stars   31st July 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
The team at Melville Whitson & Muir were recommended by a friend and did not disappoint. I needed my hot water cylinder replaced and the process was really smooth from quote to installation. Once I accepted the quote the work was carried out really quickly and any questions I had were answered within a day. The work was carried out without any mess and they even reprogrammed my timer for me. I’d definitely use Kevin and his team again and would recommend them.

review stars review stars review stars review stars review stars   28th July 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
A mystery slow clean water leak was soaking through the rear of our property. The bathroom fittings are built in and access is difficult. Leak was traced, parts procured and repair completed in short order with no structural or cosmetic damage to the bathroom tiling. Most impressed with both the work and the cost.
review stars review stars review stars review stars review stars   10th July 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Good job done and operatives were very clean an tidy.
review stars review stars review stars review stars review stars   4th July 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Had replacement shower tray as was cracked had to remove some wall boards which they hadn’t used before but made a good job replacing them from new
They were very tidy and cleaned up each day after they were finished
Arrived on time each morning and were very pleasant
Took 2 1/2 days which was good wouldn’t hesitate to use them again
review stars review stars review stars review stars review stars   28th June 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Shower over bath install including full height tiling, shower valves and shower door plus all seals/trims.

Very pleased with the work done. Neat and tidy job with minimal clean up required. Considerate trades keeping the house clean throughout.

Review Image 1 for Melville Whitson and Muir Ltd by Mr Wood 
« 1 2 3 4 5 6 7 8 9 10 11 12 13 14 »