Melville Whitson and Muir Ltd

Replaced aged gas boiler with modern electrical one. Excellent, efficient service

Ryan who has serviced our system for years has continued his great service now as part of Melville Whitson & Muir. He managed to fit in a same day repair when we had an issue.
Greatly appreciated.

Replacement oil fired boiler fitted. Well done to Stevie, Ryan and Robbie for a relatively painless 3 days work

Stop valve fitted to a PVC live main. Speedy response to the request and the plumber was punctual, friendly and efficient
Thank you.

Annual boiler and radiator servicing

We engaged Melville Whitson & Muir to help with our underfloor heating system. The work involved a complete change of the existing manifolds for our existing system on both the ground floor and first floor together with installation of thermostats to regulate the temperature throughout the house.
The work was completed by Chris and Stevie in a very professional manner despite the ground floor manifold not being easily accessible. There were never any problems presented only solutions. The work was completed within the time given and we are extremely happy with the final outcome and would have no hesitation in using the company for any further work or indeed recommending them to others.

Gas fire service. Done a few times by this company and always done tidily and professionally.

Just moved into a new home with an oil boiler and was unsure when it was last serviced. I am new to an oil boiler and it is positioned outside the house. Ryan from MWM arrived and answered my many questions as to how it works, After opening the protective housing he gave me an overview as to how the controls operate. After the service he explained the work he had done and assured me the boiler is operating as it should. More good news was when I received the bill by email and it seemed very reasonable. I will certainly get MWM to service my boiler next year and sort any faults if required. Thank you Ryan and Allan who i first made contact with.
Donald

We had a routine boiler service and minor repair to a radiator. The plumber came on time, did the job explaining to me what he was doing and answered my questions readily. We have had several pieces of work done by this company and have been pleased with the result each time. They are a mid range price company, neither cheap nor overpriced and are easy to engage with. When you leave a message on their answer machine or email them they get back to you in good time.

I use this firm for everything in my own home and also in a rental property. I appreciate that they diarise to remind me about landlord's checks etc; that they always respond quickly and always manage to fit in my job; that they seem glad to have my custom! It all works well.

Replacement boiler, hot water tank and associated pipe work. Thermostatic valves on all radiators, remedial works to old hot water tank in the attic, removal of bathroom shower pump and shower replaced in utility room. I can highly recommend Chris and his team. Our situation was an emergency and Chris came out quickly to survey the job and gave us a quote within 24 hours. Despite being extremely busy, in view of our circumstances, he gave us the option of a slightly earlier install date if we were happy to have him and his team come and go over a period of a week. Very knowledgeable, courteous and everyone involved in the install worked cleanly and tidied up. Team turned up on time and when they said they would. I wouldn’t hesitate to use Melville Whitson Muir again.

Repair to toilet cistern.
Enquiry answered promptly and suitable date arranged.
Workman pleasant and proficient.

Have used MWM for boiler service for a few years now and more recently for installing smart thermostats and emergency repairs to our boiler flue when we had storm damage to our roof. Cannot recommend them highly enough - they are absolutely reliable, turn up when they say they will, great communication, friendly and helpful. I absolutely trust them and would recommend for any gas/boiler/heating issues.

Installed and serviced my office boiler (3000 sqft office space), and now serviced my aging home boiler.

Very reliable and have always done a great job for us. Highly recommended!

Boiler service, recharge expansion vessel and replace channel timer.
Having been without hot water for some days Chris correctly identified our timer control box as being at fault and also told me how to reset the immersion heater which was not working either. Although they did not instal the underfloor CH & DHW system in our house they continue to maintain it and identify any issues arising. In an age of internet-only recommendations, MW&M carry on traditional levels of service whilst being up to date on all facets of residential boiler systems. I cannot recommend them highly enough.

Annual Boiler Service - on time, polite and tidy. All done professionally and kept informed of progress

Installation of a replacement gas boiler.
The work was carried out and completed on the day arranged. The work was carried out in a professional manner and the work area left clean and tidy. The engineers were pleasant and answered any questions we had.
This company has serviced our previous boiler for many years and is extremely reliable. Would certainly recommend them.

Boiler and gas fire service. We appreciate the excellent communication with the company. Our experience is that they always arrive when they say they will. They do not leave unsolved problems and will continue to work until there is a solution.

Leaking towel radiator fixed by Chris in a timely manner as usual. New boiler installed last year by Chris and his team. These guys are simply the best and thoroughly recommend them.

Always come when they say they will, do the job, very friendly and informative and very easy to deal with when booking them in