James W Alexander

The staff are excellent, from Anne at reception to all the various men sorting out my plumbing problems over the years. Arriving on time, very polite, friendly and tidy. Problems always sorted out with a smile. I cannot recommend them highly enough.

Jim's team installed our new kitchen so some of the spend figure is included in that, and some was for additional work (flooring, electrics etc.) My wife and I are delighted at the quality of the work carried out - good old-fashioned craftsmanship which you don't come across much nowadays. The joins on the new Minerva worktop were invisible after they'd finished! They also threw resources at it when the initial strip out and install took place, so disruption minimised. The photo doesn't do justice to the installation as we still have to complete the re-decoration, but I'd happily go back to James Alexander for our next home improvement.

This is a very reliable company. The members of staff are helpful and considerate.

Install a Magnet Kitchen bought from Magnet Musselburgh plus additional joinery, plumbing, tiling, gas and electric work required as a result of the new kitchen.

All work was carried out to a high standard by helpful and friendly tradesmen.

The company have carried out various jobs over the last few years incl. shower installation, cleaning rhones and replacing where required. Very satisfied with workmanship and will use company again.

I had a replacement kitchen, bathroom and boiler. Very happy with the professional way all the work was carried out. All the tradesmen were courteous, punctual and tidy. Very happy with the end result. Would definitely recommend James W Alexander.

Jim’s company was subcontracted by Magnet to fit our kitchen. We needed much more work to be carried out before, during and after the fitting. Jim and his team rose to the challenge and carried out all the works whilst he continually reassured us that everything would be fine. How right he was. All his workforce performed their numerous and varied tasks with professionalism and were a joy to have in our home. No matter what we asked of the Jim and his team, they would do it. We now have a kitchen that we are delighted with and it draws many admiring comments. I wouldn’t hesitate to recommend Jim and his team, when he says it’ll be fine, it was!

My job involved replacing the kitchen tap and one of the bathroom taps. I phoned James W Alexander and was able to fix up an appointment for the following day. Ian came out and replaced both taps quickly and efficiently. He was friendly and polite and cleared away all rubbish caused by the installation work. I found that all staff that I had contact with were professional and helpful, and would certainly recommend the company.

Replacement of conventional gas boiler with new condensing boiler

First class service from start to finish. When our 22 year old boiler finally packed in, we had a visit the next day which confirmed that this was beyond repair and then the following day to survey and discuss options. We decided to go with the Worcester Bosch Greenstar condensing boiler (which is more efficient than conventional) and would come with 10 year guarantee. The workmen were very professional, clean, tidy, courteous at all times. Particularly pleasing was having this work completed before we headed off for a short holiday we had planned. Also how they managed to conceal the new condensate pipe. More than happy to recommend.

Absolutely went above and beyond to help me out in an emergency, I cannot recommend highly enough. I manage 20 flats and I will be using this company again without a doubt.

Came out when they said they would, assessed and repaired the item we required repairing. Cleaned up after themselves. Fast and efficient service.

Clear choked downpipe and check

The appointment was made within a day of my call. The work was carried out efficiently, courteously and with minimum fuss. I would fully recommend this company.

Complete refurbishment of bathroom

Every one of their people was diligent and attentive throughout. Quite apart from the quality of the workmanship, everyone was extremely pleasant to deal with, and when things didn't go exactly to plan, they showed great tenacity in resolving the issues.

Supply and install Combi Boiler

Very professional job - good workmen. Polite and left minimal mess.

Replace boiler: I was very impressed by the customer service.  I especially appreciated how considerate and what care the team took of my property.  They were friendly, trustworthy and helpful.  Wouldn't hesitate to recommend.

Disconnect and remove existing combi boiler and supply and install new Worcester combi boiler: It was a pleasure to deal with this company.  From attending to give an estimate through to completion - they were courteous, tidy and considerate.

Removing old and fitting new boiler: We cannot fault this company in any way.  The men were courteous and very professional.  Definitely excellent service and we have not hesitation in recommending this company.

Installation of new boiler, relocation of kitchen wall unit, replacement of pipework between boiler and existing gas radiators.  Fired up existing radiators: The installation of boiler, new pipework etc was carried out to a very high standard and in good time.  I am highly impressed with the finished job.  Also this is very good value for money.

Disconnect and strip down and remove storage heaters and panel heaters.  Supply 2 x Dimplex storage heaters and wire up to existing off-peak supplies.  Supply and install 2 x Dimplex panel heaters: Found the service from start to finish excellent.

Everything from bathroom removed, tiles, basin, toilet, bath furniture, flooring.  Complete re-fit, toilet, basin, furniture, wall panels, walk in shower, flooring, ceiling: Delighted with the work, am 81 so much easier for me.  Workmen are very pleasant, courteous, well mannered, kept me up to date.