James W Alexander

New hot water pump fitted and pipes adjusted. Picked up on issues no other plumbers had, very professional start to finish. Great work done in a efficient manner. Would highly recommend.

Fitted my new kitchen to my full satisfaction. Also very courteous and punctual.

We always use JWA for gas boiler servicing.The engineers arrive at the time slot previously specified and are polite and clear away any mess if any has been made,They also wear masks.
We've also had an electrical work survey carried out and reported on for a council completion certificate. Again, no problems, every procedure explained and work completed in the specified time.
We wouldn't use any other firm now.

I needed lots of little jobs done, replacing toilet flush and tightening up the kitchen tap. A couple of plugs not working and a loose connection to a light fitting. I HATE having to call and deal with trades people, nothing personal, just a general anxiety.
The guys that came out were amazing, they were on time the work was done within an hour and they didn’t make me feel silly for calling.
I would highly recommend and will be using again in the future.

Boiler and gas fire service.

First class service again, prompt, efficient, clean and tidy. Although slightly delayed due to Covid-19 restrictions they were able to get this completed early in May. Also sorted out a WC flush and replaced some tap washers during same visit. Both men were very polite and not intrusive at all. Been using JWA for a number of years now and always been delighted with their service and attitude.

Had problem with toilet flushing. Plumber came about 2 hours later. Had to go to Macmerry for a part. Did the job very quickly. No problems since. Would certainly use the company again and would reccommend them.

First class service and quality workmanship all round from initial assessment to timeliness and efficiency of tradesmen. Quality check also covered by manager when work completed for further reassurance. Would definitely use this company again and recommend to anyone looking for top quality and service to match.

I needed a toilet flush changed and have previously had problems with other companies in trying to get good service/people turning up on time, answering the phone etc.
This was straightforward from start to finish, easy to book an appointment with friendly service, the plumber turned up right on time, followed all the current rules and was polite and friendly and did a really good job. I would definitely use again for large or smaller jobs.

Plumbing work carried out. Very satisfied with workmanship. Men arrived on time. Very courteous and well mannered. Left everything clean and tidy afterwards.

Would definitely use them again and recommend them.

I’ve used the firm at least 3 times for a blocked toilet, water not refilling in cistern over the last few years. Each time they have come on the same day I contacted them and fixed the problem. And each time the workmen are polite and friendly. And there’s no ridiculous £100 call out charge b4 they look at a problem which seems to be the case with a lot of firms. I’ve found the bill to be a fair price. Thoroughly recommend them.

Everything was done to perfection and more came on time everyday finished when they said they would job done so well.

Job was postponed due to Covid, but well worth waiting for. Fitted an electric water heater. Did an excellent job, neat tidy pipe work.
Very happy.

Jim and his team fitted our kitchen for us and we couldn't have been happier with the service we received. The quality of the work was excellent and any minor snags were dealt with within a week. We'll definitely be using them again for any future projects.

Firstly, the kitchen lighting was replaced using LED fittings.
Then the old floor mounted boiler was replaced with a wall mounted condensing boiler in a different position. Both works were completed in a very professional manner; started and completed as programmed and a neat and tidy installation. One minor snag after completion was resolved within an hour. Highly recommended.

We had floorboards replaced upstairs and downstairs, the joiners were very efficient and tidy. The work was completed quickly and they tidied up before leaving.
We also had pipework done in the bathroom and the plumbers were as good as the joiners - quick and clean, you wouldn't have known they had been.

Thanks Alexanders!

Installation of new boiler.
From the initial meeting to discuss requirements to the actual installation work everything was conducted very professionally. The product offering was exactly what I wanted and all aspects of the installation work was carried out carefully and exceptionally well. The installation engineer was very knowledgeable and explained the boiler functions to us in clear unambiguous terms.

We had a boiler replaced. They turned up on time and the two plumbers were professional, hardworking, polite and tidied up after themselves. I thoroughly recommend James W Alexander and would definitely use them again.

James Alexander fitted a kitchen for me which involved : ripping out an old kitchen, installation of all appliances, units and even a tiled flooring. The work was carried out efficiently, completed earlier than I expected.
All the tradesmen involved were very respectful of the environment they were working in, leaving the property immaculate.Their professionalism instilled confidence in me that the job would be completed to a high standard.
James oversaw all the work, constantly on call to answer any queries. Nothing was too much trouble for him, even collecting heavy tiles for my new floor.
Working with a very hardworking, personable and pleasant group of people ensured the process of installing a new kitchen was stress free.

I highly recommend James W Alexander. The work they carried out from start to finish was trouble free and to a very high standard. Everyone was very polite as well which made this a pleasant experience.

Jim and his team installed a Magnet kitchen. As well as carrying out works required which included joinery, plumbing, gas and electrical work, a new floor had to unexpectedly be fitted (due to displaced pipes). Jim contacted me to explain the reason for the additional works and and the work was carried out without affecting the end date.

The team were everything you could ask for; professional, friendly , reliable, prompt and tidy!

I will definitely go to back for any future works needed.