In association with East Lothian Council
East Lothian
Trusted Trader

Heating Scotland Ltd

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 5.0 out of 5 based on 221 reviews and feedback.
Trusted Trader member since 2016.

Heating Scotland Ltd
45 Lawson Way
Tranent
EH33 2QJ
01875 898174
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Business Information

Heating Scotland have been making central heating affordable and efficient for over 12 years now. We are a small company based in East Lothian, covering Edinburgh and throughout central Scotland. We provide a level of customer service seldom seen in many of the larger companies.

We are an independent heating installer that thrives on word of mouth by putting the customer first. We take a real pride in every job we do and we only ever install reliable equipment in your home.

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Reviews and Feedback

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5.0 out of 5 based on 221 reviews.
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review stars review stars review stars review stars review stars   16th April 2021
Value of Products/Services or Work Performed: £1001 - £5000
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They previously had undertaken an annual maintenance on our gas boiler.

This time, we used them to replace our downstairs radiators, 6 in total and to remove an additional radiator.

On time, very efficient and personable. Got on with the job at hand, removed all materials and tidied up after they had finished. Very pleased and will use again.
review stars review stars review stars review stars review stars   16th April 2021
Value of Products/Services or Work Performed: £1 - £1000
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I had a failed Expansion Vessel in my Combi Boiler. They sent an engineer out on the Friday and assessed the job. They provided a quote for a new internal vessel but advised me to get an external one fitted as it would be a third cheaper. I had a new external vessel fitted and my system was up and running the following Monday. Internal would be £350, External £210. Very Good.

review stars review stars review stars review stars review stars   5th March 2021
Value of Products/Services or Work Performed: £1001 - £5000
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We had a new boiler installed by Heating Scotland. Their quality of workmanship was excellent. They were prompt, took as long as they estimated, were unobtrusive and tidy, and charged exactly what we agreed. A very pleasant experience all round and all done safely during COVID.
review stars review stars review stars review stars review stars   2nd March 2021
Value of Products/Services or Work Performed: £1 - £1000
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We have an older boiler that the engineer managed to locate parts for even though we had been told by others we would require a new boiler when it broke down. The support from this family-run firm is terrific from Shirley in the office always on the end of the phone to Steve and his small team of engineers who are thoughtful and caring, with a great level of skill and knowledge.
We would recommend this company very highly.
review stars review stars review stars review stars review stars   19th February 2021
Value of Products/Services or Work Performed: £1 - £1000
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We have had service and support from this firm for years now. Top marks to them every time. Highly recommended.
review stars review stars review stars review stars review stars   17th February 2021
Value of Products/Services or Work Performed: £1 - £1000
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Heating Scotland fixed our electric boiler when it broke down during the recent very cold snap. It's hard to find companies that deal with electric boilers so it was a relief that Heating Scotland were able to come within a few hours, diagnose the problem, work out a temporary fix and then come back a few days later to install the new part that was needed. Their service was efficient, professional and friendly. I recommend them without hesitation.
review stars review stars review stars review stars review stars   12th February 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Having been using this trader since 2011 when they installed a new Combi Boiler. Work went according plan and all mess cleared away.
Having now been using them on a yearly basis to complete necessary boiler maintenance. All staff who have been sent on this companies behalf have always been very courteous and helpful.
Shirley, from the office, is always very helpful, courteous and friendly.
Would 100% recommend this company.
review stars review stars review stars review stars review stars   11th February 2021
Value of Products/Services or Work Performed: £1 - £1000
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The Heating Scotland engineer serviced the Gas boiler and carried out the Gas safety checks on all other appliances in our rental property.
Our tenant has been shielding for a long time due to health issues during the current pandemic, she was worried about a stranger entering the premises but the engineer put her completely at ease and carried out a very professional service wearing full PPE.
review stars review stars review stars review stars review stars   26th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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I recently had an old radiator removed and a new radiator installed in my living-room. The service was superb - from initially removing my radiator to installing my new radiator. This process was fast and efficient. There was a delay receiving my radiator from the supplier - heating Scotland continuously chased for this and kept me updated on the progress. They helped me with any questions I had along the way. I can't thank them enough for the great work and service - will definitely use again and recommend. Price was also very reasonable. Outstanding.
review stars review stars review stars review stars review stars   14th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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Central heating problem quickly solved and sorted.
Prompt service just before New Year and we’re all snug as a bug again.
Recommended!
review stars review stars review stars review stars review stars   19th December 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Steve from Heating Scotland both stepped-up and stepped-in when an alternative contractor seriously let us down.
At very short notice he sourced and installed a new home gas boiler. The product that he supplied and his workmanship are first-class and, he is clearly someone that is committed to ensuring that his local company delivers great customer service. A superb company who we are delighted to recommend to others.
review stars review stars review stars review stars review stars   13th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Gas supply reconnected after move of meter and new radiator fitted in kitchen.
Really happy with all aspects of the work done. Workmen friendly and professional and left no mess behind. SGN took longer to move the meter than expected but Shirley organised for the team to return the next day to complete the work. Would definitely use their services again.
review stars review stars review stars review stars review stars   10th November 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Boiler replaced. Radiators and piping renewed. Two new radiators added. The engineers arrived each day at the time agreed. They were very pleasant and hard working. They kept us informed as to how the work was progressing. All the old radiators etc were removed and everything was left tidy. We had one slight problem which was immediately dealt with. I would use this firm again and recommend to friends.

review stars review stars review stars review stars review stars   23rd October 2020
Value of Products/Services or Work Performed: £1001 - £5000
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I contacted Heating Scotland for a quote for the above work and my request was dealt with in a friendly and efficient manner by Shirley and Steve.I received a very competitive quote and the work was carried out by Steve and his apprentice(sorry I forgot his name)on the 21st October.All work done following Covid guidelines.Both men were very friendly and completed the installation quickly and efficiently and to an excellent standard.They also carried out some work which was not part of the quote at no extra cost.In particular, Steve highlighted that my meter (recently installed) had been wired incorrectly and he fixed the problem, again at no extra cost to me.I would have no hesitation in recommending Heating Scotland to anyone who needs this type of service.An excellent service from start to finish and nothing seemed too much .Thank you to all at Heating Scotland!

review stars review stars review stars review stars review stars   16th September 2020
Value of Products/Services or Work Performed: £1001 - £5000
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We had our 25 year-old electric combi-boiler replaced by Heating Scotland a couple of years ago and have had it maintained by them ever since.

They really came up trumps when the new boiler had a problem with an internal pin-hole leak in the hot water heating coil (a manufacturing fault). They installed a replacement boiler without quibble, free of charge under their warranty, and it has been working perfectly ever since.

The engineers Steve and Aiden are very professional and personable, as is the back-office support from administrator Shirley. You are kept informed throughout the process, appointments are met, phone calls / emails returned and the work carried out to excellent standards.

Great service all round.
review stars review stars review stars review stars review stars   14th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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External gas pipe maintenance/check carried out at short notice for my elderly mother. Very helpful and person-centred customer service. This is the first time we have used Heating Scotland and will have no hesitation in using them again. Thank you to Steve, Shirley and in particular Aiden, engineer who attended and resolved problem. A big thank you from The Turners.
review stars review stars review stars review stars review stars   9th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Heating Scotland have installed my heating system and maintained it for several years. I find them very reliable, always turning up when they say they will and completing any work in a timely way. Both Steve and Aiden are polite and friendly and I look forward to hearing about Steve's charity work.
review stars review stars review stars review stars review stars   7th September 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent work by a two man team, who came at appointed time, worked all day on the job & finished, tidied up & left by dinner. Cannot fault their work and very personable, have used them twice now on two properties we own and would not hesitate to recommend them
review stars review stars review stars review stars review stars   21st August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Great service from beginning to the end. On time, very polite and helpful and no problems with anything at all. Great job. Will use again if required. Greatly recommended :)
review stars review stars review stars review stars review stars   18th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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I am delighted with the work carried out - replacement of two radiators. They also arranged for a plasterer to complete the work.

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