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East Lothian
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EMS Plumbing Contractors

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 4.9 out of 5 based on 32 reviews and feedback.
Trusted Trader member since 2022.

EMS Plumbing Contractors
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Musselburgh
EH21 6JT
07770 745 939
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Business Information

Emergency Maintenance Services. Providing experienced quality plumbing services in Edinburgh and the surrounding areas.

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Reviews and Feedback

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4.9 out of 5 based on 32 reviews.
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review stars review stars review stars review stars review stars   18th December 2024
Value of Products/Services or Work Performed: £1 - £1000
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Had an issue with blocked drains so got in contact. Very quick response to the initial enquiry, quick follow up and visit, problem solved quickly and efficiently. Quite high initial call out charge but worth it for speed and efficiency of service.
review stars review stars review stars review stars review stars   17th December 2024
Value of Products/Services or Work Performed: £1 - £1000
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Had blocked drains from toilet. Spoke to Ray who was great to deal with & engineer Stewart on site that morning. Cleared blockage all good. Great professional service I'd recommend
review stars review stars review stars review stars review stars   27th November 2024
Value of Products/Services or Work Performed: £1 - £1000
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I originally got in touch to get a quote regarding a blocked drain issue we were having. After getting clear information about the cost, Simon came out very quickly and resolved the issue within 30 mins. He was also very polite and friendly throughout the visit, keeping me in the loop with how the work was progressing.
review stars review stars review stars review stars review stars   30th October 2024
Value of Products/Services or Work Performed: £1 - £1000
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Had to get a new bolt replaced in the access cover of a downpipe. Part of the shank had broken off in the past and was allowing water to escape.
Ray has always been reliable and given good advice and I know I can trust his team to do great work.
Norrie carried out the job today which was quite tricky . Thanks Norrie
and all at EMS.
review stars review stars review stars review stars review stars   3rd October 2024
Value of Products/Services or Work Performed: £1 - £1000
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24 and 25 September work done. Tricky job as had a seriously blocked old pipe full of gunk. Ray was brilliant at organizing and coordinating the complex job and his team members Norrie and Gary stuck at the job until it was done. Brilliant service and will use again as needed. Highly recommend
review stars review stars review stars review stars review stars   1st October 2024
Value of Products/Services or Work Performed: £1 - £1000
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EMS plumbing carried out a repair to an underground drainage pipe in the tenement, as well as a cctv inspection of a downpipe.
Very pleased indeed with the quality of workmanship, knowledge and attention to detail.
Ray communicated quickly to the job needing done and was able to match the price of another contractors quote, doing a job that was long overdue for repair. Great communication too.
The site was left tidy and I would certainly recommend and use again.

review stars review stars review stars review stars review stars   15th September 2024
Value of Products/Services or Work Performed: £1 - £1000
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Contacted about a blocked interior drain. Fast and efficient communication to arrange someone to take a look. A mechanical drain snake was used to clear the pipes. Stewart was very polite and great at explaining what he was doing and why. Would definitely use again in case of future issues.

review stars review stars review stars review stars review stars   13th September 2024
Value of Products/Services or Work Performed: £1 - £1000
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I was so impressed with the speed and efficiency that my drainage issue was dealt with. I will definitely be using EMS in the future for any plumbing or drainage issues. Thanks again to Ray and his team for their brilliant service.

Review Image 1 for EMS Plumbing Contractors 
review stars review stars review stars review stars review stars   9th September 2024
Value of Products/Services or Work Performed: £1 - £1000
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The engineer was excellent. Our sink was slow draining and water was coming up in the shower room.
Problem was fixed in 15 mins. Fast efficient reliable. Would use again.

review stars review stars review stars review stars review stars   20th August 2024
Value of Products/Services or Work Performed: £1 - £1000
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A very prompt service. Stewart was very helpful and explained everything clearly.
review stars review stars review stars review stars review stars   14th August 2024
Value of Products/Services or Work Performed: £1 - £1000
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Down pipe from gutters was totally blocked. Ray traced the problem, cleared it and replaced pipes as needed. Work was done to a high standard and very happy with results.
review stars review stars review stars review stars review stars   5th August 2024
Value of Products/Services or Work Performed: £1001 - £5000
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I had a leaking shower tray - it had been looked at before and ‘repaired’ but still leaked . EMS plumbing inspected the area thoroughly getting in a camera probe to identify the problem . It was a worthwhile investment. They recommended a replacement of the tray and waste andthe insertion of new shower panels over the existing tiles which was a very practical solution involving much less work .
They recommended a particular make of panel which looked really smart and when some wood framework had to be replaced beneath the tray they brought in their own man . The whole job was done over two days with the minimum disruption. They thoroughly cleaned up and left the room spotless . I was delighted with the work and thoroughly recommend EMS plumbing as l had previously had great difficulty getting the job even looked at . .

Review Image 1 for EMS Plumbing Contractors by SheenacCurrach 
review stars review stars review stars review stars review stars   3rd August 2024
Value of Products/Services or Work Performed: £1001 - £5000
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When the sewer from our old property collapsed and became blocked, Ray and the team from EMS Plumbing were fantastic.

Ray was alongside and walked us through every stage of the process from surveying the blocked pipe, clearing it enough to be usable, through the excavation of the old collapsed ceramic piping from under a concrete yard, the repair and replacement and the re-concreting of the yard once they had finished.

Ray and Garry dealt calmly and cheerfully with every complexity the job threw at them - complex re-routings, previous temporary repairs, and poor weather - even working right up until Christmas Eve to make sure that we had working drains over Christmas.

The job was completed and finished to a very high standard and within the initial estimate that Ray had made for the job. Since then we have not had any problems.
review stars review stars review stars review stars review stars   15th July 2024
Value of Products/Services or Work Performed: £1 - £1000
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Excellent quick service to come out and clear a blocked drain.
review stars review stars review stars review stars review stars   7th June 2024
Value of Products/Services or Work Performed: £1 - £1000
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I contacted EMS about a slow draining sink which had been a pest for years. No cleaners worked.
Ray's man came out in half an hour and cleaned it out in less than 30 minutes.
Absolutely delighted with the swift response and work done. Top notch.

review stars review stars review stars review stars review stars   5th June 2024
Value of Products/Services or Work Performed: £1 - £1000
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Came round to look at the worked needed as they said they would. Agreed the work and few days later came and carried out the work, just as they promised. Cleaned up after themselves. All good. Would not hesitate to recommend them.

review stars review stars review stars review stars review stars   19th April 2024
Value of Products/Services or Work Performed: £1 - £1000
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Excellent and efficient company. Quick response and repair to leaking shower. Work well done.
review stars review stars review stars review stars review stars   11th April 2024
Value of Products/Services or Work Performed: £1001 - £5000
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We had a cracked exterior drainage pipe and the guys located the fault quickly removing the failed pipe and replaced it back to the downpipe at the house.
All done quickly.
Team were friendly and worked hard!
Very happy with the outcome.

Review Image 1 for EMS Plumbing Contractors by Douglas Gray Review Image 2 for EMS Plumbing Contractors by Douglas Gray 
review stars review stars review stars review stars review stars   26th February 2024
Value of Products/Services or Work Performed: £1 - £1000
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Water was dripping from my overflow pipe on the outside of the building. The problem was with the ballcock in the cold water tank. It wasn’t straight forward as it turned out the ballcock was at the opposite end from the only access hatch and there wasn’t enough space between the tank and the wall to get to it. Contacted them after having been let down by another firm who, after an initial visit which included taking photos & contacting their manager, said they’d need to come back with parts anyway but that someone from their office would be in touch to arrange another appointment but I then never heard from again. Called EMS Plumbing on Monday afternoon and they were able to come round the next day. Diagnosed the problem and were able to offer a solution to the access issue. Also put a temporary solution in place to stop the water overflowing until they could come back. Came back on the Saturday and fixed it. Very efficient, tidy and communication was good throughout. Would certainly use them again.

review stars review stars review stars review stars review stars   17th January 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Some refurb was carried out in my main bathroom: installation of an inspection hatch, a new shower and screen fitted over the bath and good quality Multipanels put up. A new bath panel was installed using an offcut. A new shower riser replaced a broken one in my ensuite. Mike also completed a couple of joinery jobs elsewhere in the house.
I was very happy with all the work and the service both from Mike and Ray.
I was very pleased to have the work completed before Christmas and will happily use EMS again: good workmanship, friendly and reliable. I've been let down by many trades in the past but Mike and Ray were completely dependable.

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