Gordon Cooley Coachbuilders

The staff at Gordon Cooley, receptionist, estimator and driver, were in every way helpful and obliging. The quality of the work done was first class and the car was returned immaculate. Call me a delighted customer.

The two ladies in the office on my initial first contact were very professional and friendly. They addressed my first contact efficiently while informing me of timescales and cost while being so nice but very knowledgeable about my predicament. Work carried out by bodyshop was first class and could not have been happier with level of workmanship and information on timescale.
Work completed in timeframe given and price for work also on point. The staff on front desk made the process so good, I would only thing of this company again if needed, for myself or anyone I meet who may need work done the same as myself. Very professional while being friendly. 5* service.

Excellent quality of work, completed on time. Courteous and friendly reception staff. Happy with the service.

Very good service throughout.

Repair to large dent in rear right wing of Audi A3 car.

This company were a pleasure to deal with. Friendly, courteous and highly professional staff allied to superb service and outstanding quality of repair work ensured that this customer was 100% satisfied.

I would not hesitate to use them again and/or to recommend them to friends and family.

Gordon Cooley Coachbuilders fixed a bump at the back of my car including replacing the lights. They were brilliant from start to finish. The quote was thorough and they explained clearly what it included and how long it would take. They treated me with respect and I never felt that it was anything other than an excellent customer focused business. The work was completed quickly and as described. Overall I am delighted that I have found them and would definitely recommend them.

Great to see a local business providing such good service. A pleasure to deal with from start to finish, and a great job on the repairs. Well done to the team at Gordon Cooley!

I arrived at Gordon Cooley and was greeted by Fiona at reception, she is great and a real asset to the business. An immediate quote was done by Chris and confirmed to me within the hour in writing. I persuaded the insurer to use Gordon Cooley, instead of the one that they wanted to use. My car was duly collected and returned to me in under 2 days.
Great service I would recommend Gordon Cooley to anyone.

Craig was outstandingly helpful with advice and work carried out. Office staff were easy to communicate with and supportive.

Positive throughout

Excellent service.

Very friendly, knowledgeable and helpful.
Price very competitive and car taken and returned bang on time.

You get a first class job

Excellent service and value for money.

5*

Very helpful from start to finish. The price for labour was fair and the staff at reception couldn't have done more to ensure that the car was repaired to the timescales I required.

I had a small dent in the driver's door. My first contact with the company was with Fiona on reception who was very friendly and professional. Thereafter, an estimate was provided and the car was booked in for the work within a fortnight. The work was done within the timescales quoted and the result was so good that you wouldn't know that there had been any damage.
I wouldn't hesitate to use Gordon Cooley Coachbuilders again or to recommend them to others. Thank you for a great job.

Efficient service provided.
Reception staff very friendly and helpful.
Provided a prompt quote.
Work carried out in time given.
Would recommend.

Repairs to car carried out speedily and to high standard. Probably best motor repairers in area.

We received a very efficient service. Staff were extremely friendly and the quality of the repair to our van was outstanding. I would highly recommend this company.

Staff very helpful. Job done quickly and efficiently

I had damage to the front of my car, a new grill was required, contacted Gordon Cooley and was able to take the car down that day for a quote. The work was carried out within 5 days

Friendly, efficient service. I needed a small scrape covered on my rear bumper. I felt the estimator was honest, didn't overcharge what was needed and within a week my car was looking pristine again. I was delighted and wouldn't hesitate to recommend. The receptionist was especially helpful and friendly. A positive experience all round.

Excellent service from start to finish. Reception was welcoming, kept in good communication all the way through. Definitely recommend this company.

I was recommended to go to Gordon Cooley by B & S Motors for body repairs. I first dealt with Carrie who was extremely helpful and I also spoke with Carol during the time of the repairs, again she had a lovely manner. From getting the estimate for the insurance company to the go-ahead they dealt with everything professionally. The standard of the work carried out is first class and I highly recommend them.

5*

A very quick turnaround and great service door to door.

Every member of staff I dealt with was polite, helpful and courteous. It was a pleasure dealing with them.

Their customer service ladies are the "TOPS". Both Gemma and Carol ensured the smooth path for my repair to be seamless.

Gemma was very helpful and kept us informed at all times. Work was well done.

Rear near side body above wheel and rear bumper - major dents and scrapes due to accident. Arrangements made by telephone call and everything followed up with an e-mail. All work completed in timescales agrees. Courtesy car made available which was used - a four door car provided when normally I would get a small 2 door car.
Constant communication with Gemma and the service provided was first class. I would use Gordon Cooley Coachbuilders for this type of work again and recommend them to family and friends

Repairs to scrapes on bodywork

Experience was positive, Job delivered within timescales and regular updates provided

Friendly, helpful and accommodating staff who go the extra mile. Efficient and quality workmanship. Excellent customer service. First class, highly recommend.

A great service. The turnaround was a lot quicker than previously estimated. The two ladies in the reception were great, friendly and helpful. 5 star service.

Excellent experience with trader, very professional, work carried out to highest standard. Ladies at reception, Denise and Carol, couldn't have been nicer or more helpful.

Quick and excellent service.

Excellent.

Very happy with the work carried out by Gordon Cooley Coachbuilders following an accident when someone drove into the back of my car. The service from the staff was above and beyond the usual insurance repair companies. They even gave my car a clean inside and out. I will definitely get any future work carried out with them. Also need to mention how pleasant and helpful the ladies in the office are, makes a difference dealing with cheerful people.

The work done was paid for by another firm's insurer, so I am unsure of how much it cost. However, when the car was returned to me,(a 5year old VW Up) it was as new. The office staff were friendly and the work was completed on time. the car was taken away and delivered to my house and valeted into the bargain. All over, a fantastic job.

Great customer service very quick to sort repair and made a really good job of it. Shout out to the girls in the office who were very friendly and even made me a nice coffee and biscuits while I waited ????

My car was damaged by a 3rd party damaging the wing of my car.

Gordon Cooley clearly explained the work to be carried out. The quote was reasonable and the timescales were as agreed. The staff were very professional and helpful.

The car was returned to me in showroom condition.

I would summarise my experience with Gordon Cooley as excellent (10/10)

Front bumper, parking light and sensors replaced.
From the first phone call to the return of my car staff were fabulous, friendly and professional. I wouldn't hesitate to recommend.